How to Bypass the Browser not Supported by Service Portal Issue

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

When using the Service Portal, you may often come across an error that says,This browser is not supported by Service Portal.

While sometimes the issue could occur due to an unsupported browser, mostly, it can show up even when you are using a supported browser.

However, if you are working onWindows 11 and looking for the best browsers that are fast and secure, you can read our guide for more details.

In this post, we have discussed a few solutions that may help you fix the issue when the browser is not supported by Service Portal.

What browsers does the Service Portal support?

The Service portal currently supports the following browsers:

They recommend that you either install or upgrade to a supported and updated version of the browsers mentioned in the above list.

Why isn’t my browser supported?

If you get an unsupported browser error on Chrome, it could be possible that you are either running an outdated version of the browser or an unsupported browser.

Alternatively, you could also come across the issue, if JavaScript is not enabled to use the feature.

But if you are using a supported browser, and you are still getting the error, you can try the below methods to troubleshoot the issue.

How do I fix a browser not supported by the Service Portal?

1. Enable JavaScript in the browser

Now relaunch Chrome and try accessing the Service Portal.

The process would be similar if you want to upgrade your Safari or Firefox browsers to the latest version.

The same method is applicable if you encounterthis browser is not supported bythe service portaloniPhoneand you are using Chrome.

2. Check your browser configuration settings

Now, restart Firefox and check if the Service Portal is working without any errors.

The same process is applicable even if you encounter this browser is not supported by the Service Portal issue on Samsung TV.

How do I switch to a supported browser?

You can follow the below instructions to switch to a supported browser likeOpera One:

Now, when you run the Service Portal on Opera One, check if you still receive the unsupported error.

Whether you are running the Service Portal on your PC, phone, or TV, the first thing to ensure would be to run the latest version of the browser.

However, if thewebsite buttons are not working in the browser, you can refer to our detailed guide for solutions.

If you are still facing any issues with the browsers, do let us know in the comments box below.

How to Bypass the Browser not Supported by Service Portal Issue#

What browsers does the Service Portal support?#

How do I fix a browser not supported by the Service Portal?#

1. Enable JavaScript in the browser#

2. Check your browser configuration settings#

How do I switch to a supported browser?#