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How can I fix Netflix error H7353 on Windows 10?

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Netflixis certainly the most popular streaming service at the moment. With hundreds ofTV shows, movies, and documentaries. A lot of them in their own production. You can access it on any device, includingWindows 10 appwhich can be found in the Microsoft Store.

Of course, a web-based version is always an option. And if one doesn’t work, the other most likely will.

Except thaterrorH7353 seems to be appearing on both the app and web-based client. We listed 7 solutions for the issue below.

How do I fix Netflix error h7353 on Windows 10?

Solution 1 – Clear browser cache or reset app

Depending on whether you use the browser or theWindows 10 app, the first step is to clear the cache. The main reason we’re thinking that solution is this simple is the fact that this isn’t a widespread issue. Which points out that there’s an isolated issue. The thing with cached data is rather uncomplicated.

Applications stack cache in order to speed up the usage and reduce loading speeds. However, as the cache piles up over time, cached websites might do quite the opposite. Moreover, they can cause all kinds of issues. In this case, halt the loading of content.

With that in mind, here’s how to clear cache from principal browsers:

Google Chrome and Mozilla Firefox

Microsoft Edge

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And this is how to reset theNetflixapp forWindows 10:

Solution 2 – Check the connection

Another possible reason for theNetflixerror h7353 might lie in your bandwidth.Streaming serviceslikeNetflixwork the best with stable bandwidth and low package loss.

Of course, required values depend on the streaming quality, and if you’re accustomed to streaming high-quality content, at least 10 Mbps are necessary.

Also, it’s well-advised to disable all background bandwidth-dependent applications, like VoIP services andtorrent clients. They’ll most certainly slow down your bandwidth and might cause the error h7353.

In addition, don’t forget to disable VPN or proxy, unless you specifically need them for streamingNetflixcontent.

Here are some things you can do to troubleshoot connection issues onWindows 10:

Solution 3 – Use Firefox or Chrome instead of Windows app and Edge

Another rather obvious solution (or rather a workaround) is switching your current browser of choice for Firefox and Chrome. Some users stated that theerrorwas fixed by switching from Edge to Firefox or Chrome.

We can’t say with certainty what’s the deal with Windows 10’s native browser, but it seems that some of the recent major updates broke its streaming capabilities.

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In addition, and this goes for all browsers out there, we suggest disabling browser extensions for the time being. Especially adblockers which might interfere with theNetflixweb client.

With that out of the way, you should be able to streamNetflixwithout experiencing theerrorat hand. If that’s still not the case, keep reading through the list of solutions.

Solution 4 – Update Windows 10

Now, besides possible local issues, the main trademark, a common factor if you like, is one or another majorWindows 10Update. Namely, theerrorh7353 started plaguingNetflixusers just after a majorWindows 10Update.

With that in mind, we have a reasonable suspicion thatWindows  10updates are somehow connected with a minor but still quite debilitatingerror.

In addition, we can’t say with certainty whether some minor updates fixed the problem but it’s certainly worth a try. They usually install on their own (thanks to Microsoft’s policy), but you can try and install them manually as well.

If you’re not sure how to check for Windows updates onWindows 10, here’s how:

Solution 5 – Run Windows Store troubleshooter

TheNetflixUWP app is basically a Microsoft Store port of the web-based client. But, it’s still an app and when there’s an issue with aWindows 10 app, the dedicatedtroubleshootershould be given a chance to resolve it.

Now, even if it fails, you should get some additional insight into the problem or at least learn what’s causing it.

If you’re not sure how to run Windows Store appstroubleshooter, follow these steps:

Solution 6 – Reinstall Windows 10 Netflix app

If the problem is persistent, the next obvious step is reinstallation. We can say that updating the app can help, but you’ll get the latest version with reinstallation either way. If you’re quite fond of using the UWPNetflixapp instead of the browser version, this is the last step we can think of. Here’s how to reinstall theNetflixapp:

On the other hand, if the web-based version is your cup of tea and the h7353 error bothers you there, consider either switching the browser or resetting the current one to factory values.

Solution 7 – Reset Windows 10 to factory values

Finally, based on post-update reports about theerror,resettingWindows 10to factory settingsis the ultimate step you can take. We won’t advise you to so before depleting all options and contactingNetflixsupport. If nothing helps, consider resetting the system to factory values.

Follow these instructions to do it:

And, on that note, we can wrap it up. In case you have any questions or suggestions, feel free to tell us in the comments section below.

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More about the topics:Netflix connectivity errors

Aleksandar Ognjanovic

Aleksandar’s main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.

Focused on Windows errors and how to solve them, he also writes about the OS’s latest features as well as its interface.

In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.

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