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Here’s how to fix slow performance on Xbox Live
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Xbox Liveis a gaming community that unites gamers across Xbox One and Windows 10. Microsoft proudly boasts that Xbox Live is the best gaming network in terms of speed and reliability, offering the fastestmultiplayerexperience possible with cross-device multiplayer allowing users to playthe latest gameswith others.
Xbox Liveis indeed a powerful gaming platform, but it’s not a bug-free one. Sometimes, Xbox Live is affected by slowperformanceissues and users experience lag when playing games.
Fix Xbox Live slow performance
If you’re experiencing slowperformanceissues when playing Xbox One games onXbox Live, you can use Microsoft’s dedicated troubleshooting tree. Start the troubleshooting process, answer the questions and perform the suggested actions.
- Check the status of Xbox Live services
The first step is to check the status of Xbox Live services. There’s this dedicated website with the real-time status report about Xbox Live. There you can find out about network status and other related online features. Navigatehereto find out about those.
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Run the Xbox speed test
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Select the type of connectionyou use: Wired or wireless.
4.If you use a wired connection, try a different cable or port.
If you use a wireless connection, you should disconnect third-party headsets and check for other devices causing wireless interference.
- Power cycle your console and network hardware
6.Change your firewall settings
You may experience connection issues if your firewall restricts necessary traffic, which blocks yourXbox Onefrom connecting toXbox Live.
7.Enable perimeter network(DMZ) to remove restrictions to the internet.
8.Try a direct-to-modem connection
Connect yourXbox Oneconsole directly to your modem instead of connecting it to your router in order to detect the cause of the issue.
- Contact your internet service providerto solve this problem because there may be an issue with your ISP’s network.
10.Contact Xbox Support.
For more information on how to fix slowperformanceonXbox Live, launch Microsoft’s dedicatedtroubleshooting tree.
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Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.