Got the 0xC00DB3B2 error on Windows 10? Fix it in 4 steps

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Despite the fact thatWindows10 is one of the popular platforms, many users often encounter various issues. One of them is error code 0xc00db3b2. Thiserrorspecifically appears when you try to use the Film & TV app to play videos.

A user complained about a similar issue on the officialMicrosoft Answersforum:

I’m unable to play 4K HEVC video. when I open the 4K video, showed me someerrorlike – Please try again. If the problem continues, visit https://support.microsoft.com to check for guidance. 0xc00db3b2

If you are on the same boat, a buggyWindows10 update might be the potential reason behind this issue. Today we will discuss some quick solutions that can help you to fix the error 0xc00db3b2.

How do I fix error 0xC00DB3B2 on Windows 10?

1. Repair HEVC Video Extensions

2. Install Repair HEVC Video Extensions

3. Reset the HEVC Video Extension

If you are still experiencing the 0xc00db3b2 error, the Movies & TV app might contain some corrupted elements. You need to reset thisappas well.

4. Reset the Movies & TV app

Did any of these solutions fix the error code 0xC00DB3B2? Share with us your experience in the comments down below.

[wl_navigator]

Got the 0xC00DB3B2 error on Windows 10? Fix it in 4 steps#

How do I fix error 0xC00DB3B2 on Windows 10?#

1. Repair HEVC Video Extensions#

2. Install Repair HEVC Video Extensions#

3. Reset the HEVC Video Extension#

4. Reset the Movies & TV app#