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Getting Something went wrong Netflix error? Here’s how to fix it
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Netflix is one of the foremost movie-streaming services that users can utilize within browsers or with its app. However, Netflix also throws outSomething went wrongerror messages for some users. Those error messages can vary slightly, but users can’t watch Netflix files when the errors occur. Netflix’sSomething went wrong” error messages might state:
The above error messages can appear for both Netflix browser and app users and have alternative codes. So, there are various alternative fixes for them. These are some of the resolutions that might fix theSomething went wrongerror messages quoted above.
How can I fix Something went wrong Netflix error?
1. Is Netflix Down?
First, check if Netflix is down. Netflix isn’t down very often, but there was a global Netflix outage in 2018. Then Netflix returned the following error message:Sorry, something went wrong. Please try again later.However, it didn’t take long for the usual service to be resumed.
Users can check if Netflix is down atDowndetector.com. Enter the keyword ‘Netflix’ in that site’s search box, and press the Return key. That will open a page that tells users if Netflix is generally down or not. If Netflix.com is down, users will need to wait for Netflix Inc. to fix things.
2. Clear the Browser’s Cache
TheWhoops, something went wrong… Unexpected errorNetflix error message highlights that users need to reset their browser data. Therefore, clearing browser cache is among the best resolutions for that specific error message. Chrome users can clear that browser’s cache as follows.
3. Reset the Browser
Resetting browsers is another way to clear their caches and other browser data. That will also restore the browsers to their default settings and at least turn off additional extensions. So, refreshing a browser is another potential resolution. Users can reset Google Chrome as follows.
4. Update the Browser
Something went wrongerror messages can often be due to antiquated browser versions. So, some users might need to update their browsers. This is how users can update Google Chrome.
5. Reinstall the Netflix App
Reinstalling Netflix might fix theSomething went wrong (F1)issue for those who utilize the app for movie streaming. That error message can be due to data or settings on Windows 10. Follow the guidelines below to reinstall Netflix.
6. Add Netflix to Trusted Sites for Internet Explorer
This is a resolution more specifically for fixing theSomething went wrongissue (error code:H7361-1253-80070006) in Internet Explorer. Explorer users can fix that error code by adding Netflix to trusted sites. Follow the guidelines below to add Netflix to IE’s trusted websites.
7. Reset Windows 10
Some users have also confirmed that they’ve fixed theSomething went wrongNetflix error (code W80072EE4) by resetting Windows 10. Resetting Windows reinstalls the OS. That might seem a little drastic for fixing a movie-streaming service error, but users have confirmed that resetting Windows does the trick.
Those are a few of the resolutions that can resolveSomething went wrongerrors so users can enjoy Netflix movies once more. Netflix users who have found other fixes for the above error messages are welcome to share their resolutions below.
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More about the topics:Netflix connectivity errors,windows 10 fix
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.