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FULL FIX: Avira Phantom VPN failed to connect to the service
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Most of us know about Avira’santivirus software, but did you know it also has aVPNservice? It is called Avira Phantom VPN.
ThisVPN, like most other service providers in the same industry, offers web anonymity by changing your IP address, secureencryptionto protect your private communications, unblocks geo-restricted content, is fast and runs silently in the background, plus has no logs and supports theIPv4and v6 protocols.
You can also connect to as many devices as you like with Avira PhantomVPN, and connect from any of its servers in 36 locations, plus its so easy to use.
ThisVPNdoesn’t track the sites you visit, virtual locations used while surfing, your real IP address, or any information that can link you to any action like file downloads or website visits.
However, it does track diagnostic data to improve the product (optional tracking), and tracks if you’re afreeor paid users, plus how much data you consume so as to calculate the costs of providing their infrastructure forfree.
So what happens when the Avira PhantomVPNwon’t connect? This article looks at what to do when Avira PhantomVPNfailed to connect to the service.
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FIX: Avira Phantom VPN failed to connect to the service
Under certain circumstances, after updating to a more recent version, the Avira PhantomVPNservice will hang and you cannot use it anymore even after a reboot, then it displays the message:Internal error: failed to connect to the service.
1. Uninstall and reinstall the VPN
In order to fix the Avira PhantomVPNfailed to connect to the service, one of the solutions is simply to uninstall and reinstall theVPN.
Does this help? If not, try the next solution.
2. Change your VPN
If Avira PhantomVPNfailed to connect to the service or it won’t connect, you can try using the recommended VPN below that is among the bestVPNsfor Windows.
Best VPN for privacy
This is a US-basedVPN,owned by Kape Technologies, that offers OpenVPN, AES-256 encryption, and zero log policy. It lets you surf anonymously, unblock websites and protect your online privacy.
It is a pretty reliable service with enough history behind it that proved its worth. It offers a fast service and a safer web offering as it protects your data.
It even includes the possibility of blocking ads when connected to it.
Here are themain reasonswe recommend this solution:
Private Internet Access
Best free VPN
The VPN recommended below protects yourprivacyon a multi-platformprivacysolution, using the highestencryptionavailable with 256-bit encryption technology.
Plus your IP will remain hidden, and you get Wi-Fi protection if you’re in a public area. They are owned by the same company as the previous solution – Kape Technologies.
However, its best quality is the fact that you can test it with all its complete, unlimited features for free for one day on your Windows 10 device without using your credit card.
It has 6,600 servers in 88 countries, so you can access streaming sites, whether the services are blocked or not where you reside.
Its Unblock Streaming feature lets you access many popular streaming services without testing servers manually.
It also comes with a strict no-logs policy that doesn’t track your internet activity, multiplatform apps for your laptop, and other devices andsecurityfor conversations.
⇒Get CyberGhost VPN
3. Stop the VPN service
You can also restart the Avira PhantomVPNservice by doing the following:
Does this help? If not, try the next solution.
4. Check the license status
Some users have reported that there could have been a downgrade issue on the license they use, and Avira should be able to rectify this issue. If it persists, try and reinstall Avira PhantomVPN.
Does this help? If not, try the next solution.
5. Keep launcher installed
You also need to keep the Avira Launcher installed in order to resolve the Avira PhantomVPNfailed to connect to the service problem. If you have a password that won’t reset or gives issues, reset it again through the reset link provided on the Avira PhantomVPNsite.
6. Check that the service is running
If Avira PhantomVPNfailed to connect to the service, the service may not be running. Here’s how to resolve it:
Does theVPNwork again? Are you able to connect? If all else fails, try the next solution.
Let us know if any of these solutions helped fix Avira PhantomVPNfailed to connect to the service issue, by leaving a comment in the section below.
More about the topics:VPN errors
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
