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Fix: Your Account Doesn’t Match Your Dev Environment

Often, issues with the XBox servers may prompt this error

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The availability of an Xbox app for Windows allows players to play Xbox games on their PCs running on Windows OS without having any issues.

However, users complain about many errors when playing games on the Xbox app.We couldn’t sign you into Xbox Live, your account doesn’t match your dev environmenterror is prominent.

Also, we have a detailed guide onthe current Profile is not allowed to playerror on Xbox Live and how to fix it.

What causes your account doesn’t match your dev environment?

What causes your account doesn’t match your dev environment?

Running into the below error message while trying to play games on the Xbox app on your PC can be due to many factors impeding the process.

If you’re in the right sandbox and environment, switch to a Microsoft account for that sandbox. To keep using this account, change the registry’s sandbox and environment.

Some notable factors that may cause the error are:

Other issues like network congestion and corrupt game data can also cause the error. Nevertheless, we’ll take you through how to resolve the error.

How do I fix my account that doesn’t match your dev environment?

How do I fix my account that doesn’t match your dev environment?

Before proceeding with any advanced steps, try the following:

If the Xbox app error persists, go ahead with the solutions below.

1. Restart the Xbox services and Gaming Services

Restarting these Xbox Services and Gaming Services will fix any activities affecting your gaming activities and refresh the Xbox components on your PC. Read how to download theXbox gaming services appon your PC.

2. Update Windows Operating System

Updating Windows on your PC will fix bugs impeding Xbox app functionality and improve compatibility issues that may cause the error. Likewise, updating Windows OS installs available updates for the drivers on your PC.

You can read aboutfixing Windows not connecting to the update serviceif the error occurs on your PC.

3. Clear the local Xbox identity data

Clearing the local Xbox identity data removes corrupt cache files causing issues with the Xbox app. It fixes the account not matching the dev environment error.

You may also check our article about theXbox app not launching games in Windows 11and some fixes to get it working. Likewise, read our guide if youcannot sign in to the Xbox accounton your PC.

Let us know which solutions worked for you in the comments area below.

More about the topics:Windows 11,Xbox App

Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.

He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.

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Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.