Fix: You Are Not Authorized to Connect to GlobalProtect

We recommend checking your firewall settings

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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The GlobalProtect cloud-based VPN service offers safe remote access to business networks. With so much credibility to GlobalProtect, a few of our readers have reported an issue where they are not authorized to connect.

In this guide, we walk you through some causes as well as explore practical solutions. However, you would be interested in using othercorporate VPN servicesrather than troubleshooting.

Why am I not able to connect GlobalProtect VPN?

If you are unable to connect, it may be due to any of the following:

As a precaution, we encourage keeping your OS andWindows 11 drivers updatedbefore proceeding with this guide.

What do I do if I am not authorized to connect to GlobalProtect?

First, we recommend trying the following workarounds:

If you do not still have success, continue with the solutions below.

1. Allow GlobalProtect client through VPN

2. Restart the GlobalProtect service

3. Reinstall the GlobalProtect client

What IP addresses does GlobalProtect VPN use?

For each company, GlobalProtect VPN employs a distinct IP address. The company that controls the GlobalProtect VPN will give the VPN a selection of IP addresses. The GlobalProtect clients will connect to the VPN using these IP addresses.

You can ask your IT administrator for assistance if you’re unsure of the IP addresses GlobalProtect VPN use.

That is all we share in this guide. You should be able to resolve the connection issue using any solutions in this guide.

In conclusion, you may check out our other guide, where we explore the problem ofGlobal Protect not connecting.

Lastly, in the comment section below, let us know which solutions are most effective.

Fix: You Are Not Authorized to Connect to GlobalProtect#

Why am I not able to connect GlobalProtect VPN?#

What do I do if I am not authorized to connect to GlobalProtect?#

1. Allow GlobalProtect client through VPN#

2. Restart the GlobalProtect service#

3. Reinstall the GlobalProtect client#

What IP addresses does GlobalProtect VPN use?#