Share this article
Improve this guide
FIX: Xbox error 0x8000ffff
7 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
While playing your favorite game onXboxyou can sometimes experience certainerrors.
For example, users reportederror0x8000ffff on theirXbox, and today we’re going to explain to you what causes thiserrorand how to fix it.
According to users,error0x8000ffff can occur after trying to start the game or after joining the party chat.
Users also reported that thiserroroccurs after you sign into Xbox Live service, so you can see why thiserrorcan be so problematic.
Usually, thiserrorappears because certainXbox Livefeatures aren’t available due to maintenance or because of issues with your network connection.
Xbox error 0x8000ffff, how do I fix it?
Solution 1 – Check the status of Xbox Live service
As we already mentioned, thiserrorcan appear due to problems with Xbox Live service, and if you’re having this problem, we advise you to check if Xbox Live Core Services are running.
You can do that by using any device that has Internet access available.
If Xbox Live Core Services aren’t running it means that there’s a maintenance process going on or there’s a problem with Xbox Live service.
Unfortunately, if there’s a problem with Xbox Live Core Services all that you can do is to wait until Microsoft solves this issue.
Solution 2 – Restart your console
Restarting the console is one of the simplest solutions, but sometimes it can solveerror0x8000ffff. To restart your console do the following:
Epic guide alert! Learn how to connect Xbox One controller to Windows 10!
After yourXboxrestarts check if theerroris resolved.
Solution 3 – Manually refresh the channel list
According to users, you can fixerror0x8000ffff on Xbox 360 simply by manually refreshing the channel list. This is a simple procedure and you can do it by following these steps:
Solution 4 – Test your connection
Another way to fix thiserroron your Xbox 360 is to test your connection.
As we already mentioned, thiserrorcan be caused by your network configuration, therefore it’s crucial that you check your network connection by following these steps:
If there’s a problem with your network connection you might want to try restarting your modem or try to change your network configuration.
Solution 5 – Revert any security changes
Users reported that this problem occurred after making some security-related changes. According to users, they changed their security phone number and the problem started appearing.
When you make a security change to your Xbox account, it takes 21 days for the change to take place. This is in order to prevent malicious users from stealing your account.
If you made any security changes to your account, you need to log in to yourMicrosoft accountand cancel the request to change security settings.
After doing that, you’ll be asked to enter your security details in order to prove your identity.
If you have a phone number associated with your account you’ll get a text message asking you to confirm this request. After canceling the request try to log in toXboxLive again.
Solution 6 – Perform a hard reset
Sometimes you can fixerror0x8000ffff simply by performing a hard reset.
Hard reset will fix localized problems on your console by clearing the cache and reverting certain settings to default. To perform a hard reset, do the following:
You can also perform a hard reset by following these steps:
Alternatively, you can simply turn off yourXbox, unplug it, wait for a couple of seconds and turn it back on again.
Fix – Xbox error 0x8000ffff party chat
Solution 1 – Sign in and sign out of your account
One of the fastest ways to fixerror0x8000ffff is to sign out and sign back into your account.
Users reported that this solution worked for them, but so far we don’t know if this is just a temporary workaround or a permanent solution, but you can still try it.
Solution 2 – Remove and download your profile
According to users, you should be able to fix this problem simply by removing and downloading yourXboxprofile again. To do that, follow these steps:
After removing yourXboxprofile, you need to add it again by following these steps:
After your profile is downloaded, check if the problem is resolved.
Not enough space on Xbox One? Expand it with these drives!
Solution 3 – Enable Smart Connection option
Users reported that they managed to fix this issue simply by enablingSmart Connectingoptions.
This issue appears withNetgearR7000 routers, but even if you don’t use Netgear network device, you might want to try this solution.
Solution 4 – Turn the energy mode to Instant instead of Energy-saving
Few users reported that thiserroris caused by Energy-saving mode, therefore you should use Instant mode instead. You can easily change this setting by going toSettings > Power & Startup.
If you need more information on how to change this setting, we suggest having a look at our previous solutions for detailed instructions.
Xboxerror 0x8000ffff will prevent you from playing your favorite games or joining a party chat, and in some cases, it can even prevent you from accessingXboxLive.
This can be a somewhat serious problem, but we hope that you managed to fix it by using one of our solutions.
If you can’t login, it might be because the Xbox Live service is temporary down. It’s easy to check the status of the service. Open a browser and go toXbox Live Service Statuswebsite. There were no major issues around this time.
Error 0x8000ffff can occur after trying to start the game or after joining the party chat.It can also occur after you sign into Xbox Live service. Here’s aguide on how to fix this error for good.
Check the status of Xbox Live service, then restart your console. If the problem doesn’t go away, read ourcomplete guide to fix error 0x8000ffff.
[wl_navigator]
More about the topics:Xbox error codes,Xbox One issues
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
