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Fix: Windows 10 Mail App Not Working [Tested Solutions]
Give a try to these quick tips right away
20 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Microsoft improved a lot its built-in Mail app in Windows 10. But even in the improved version, some people are reporting that they’re unable to receive emails or even open the app.
So, we prepared a couple of solutions, which, we hope, will be enough for solving the Windows 10 Mail App not working problem that can occur with Yahoo, Gmail, AOL or Office.
Not being able to run the Mail app can be a big problem, and users reported the following issues as well:
That being said,the same issue appears for users running Windows 11, which makes this problem seem unbeatable even with an OS change, but don’t worry, as we’ve compiled the best solutions in this guide.
How can I fix the Windows 10 Mail App not opening?
In the following video, we are going to show you how to fix the Mail App not working after Windows 10 Update.
We recommend you to read further after watching the video for the complete guide.
1. Check your privacy settings
Windows 10 is well-known as an operating system that collects a lot of info and data from you, even your personal data.
But it also offers you a huge variety of privacy settings, as you can forbid Microsoft’s access to almost every feature of the system.
One of these features is also a Calendar app, which is tightly connected to the mail app. So, if youblocked Microsoft’s access to the calendar app, your mail app won’t work as well.
As you can guess, the solution to this issue is very simple, you just need to go to settings and enable Microsoft’s access to the calendar app.
Restart your computer, and try to run the mail app again, everything should work fine. But if it doesn’t you can try the solution below, as well.
2. Change to secure connection
You also might consider switching to a specific mail client which will give you fewer troubles.
If you changed the privacy settings and everything else is correct, but you’re still unable to receive mails into your inbox, try to set the Mail app to use the secure connection.
This solution will also help you fix theemail error code 0x80040b0bbut the highlighted guide will provide other methods as well.
3. Install another e-mail client
The e-mail client recommended below is quite similar to the Windows native solution in terms of ease of use.
It brings stronger and more complex capacities to smoothen your emailing experience altogether.
This email client features an uncluttered and very intuitive interface that will allow you to easily manage your emails, attachments, and contacts in one unified Inbox.
By adding integrations to the table, you will enjoy a plethora of functionalities to cover all your communication needs.
Let’s quickly look at its key features:
Mailbird
4. Update the Mail application
If the Mail app is not working in Windows 10, you might be able to fix the problem simply by updating it.
Many users reported this problem, and according to them, updating the app to the latest version can fix this issue.
After updating the Mail app to the latest version, the problem should be fixed and you’ll be able to run the Mail app without any issues.
5. Install Windows updates
To keep your PC safe and stable, it’s necessary to install Windows updates. According to users, they managed to fix this problem simply by installing the latest Windows updates.
If the update process gets stuck, check out the quick and easy steps inthis amazing guide.
By default, Windows 10 automatically installs the updates in the background, but sometimes it can happen that you skip an important update.
Windows will now check for available updates. If any updates are available, Windows will download them in the background and install them once you restart your PC.
Several users reported that installing the latest updates fixed the problem with the Mail app, so be sure to try that.
6. Turn off Sync settings
If the Mail app is not working on your Windows 10 PC, you might be able to solve the problem simply by turning off your Sync settings.
After turning off Sync settings, you just have to restart your PC to apply the changes.
Once your PC restarts, the problem should be fixed. If everything works well, you can turn Sync settings back on again if you want.
7. Change your localization settings
According to users, you might be able to fix the problem with the Mail app simply by changing your localization settings.
Users reported that the Mail app is not working for them on Windows 10, but after changing the localization settings, the problem was resolved entirely.
After changing the system locale, check if the problem with the Mail app still appears. Several users reported that changing the locale fixed the issue for them, so feel free to try it out.
Some users are also suggesting turning on and off Sync settings feature as well, so you might want to try that.
7. Use Command Prompt, PowerShell and DISM
7.1 Run a System File Checker scan
Once the SFC scan is completed, check if the issue is resolved. If the SFC scan can’t fix the problem, or if you can’t run SFC scan at all, you might want to try usingDISMscan instead.
7.2 Run a DISM scan
According to users, if the Mail app is not working in Windows 10, you might be able to fix the problem by performing SFC and DISM scans.
These scans are designed to repair corrupted system files, and after you perform them, the issue should be resolved.
Once the DISM scan is finished, check if the problem still persists. If you couldn’t run an SFC scan before, be sure to run it after performing a DISM scan. Now check if the problem still appears.
Some users are also recommending to use a PowerShell command to fix this issue. We have to warn you that this command is rather powerful and it can cause problems with other applications if you don’t use it properly.
Since this command is potentially dangerous, keep in mind that you’re using it at your own risk.
7.2 Run a PowerShell command
After the PowerShell command is executed, the problems with the Mail app should disappear.
8. Reinstall the Mail app
8.1 Uninstall the Mail app using PowerShell
If the Mail app is not working in Windows 10, you might be able to fix the issue simply by reinstalling it. To reinstall the Mail app, you’ll need to use PowerShell by running the command from above.
8.2 Uninstall the Mail app using a dedicated uninstaller
If you’re not comfortable using PowerShell, you can remove the Mail app by using third-party uninstaller software for PC.
This list ofuninstaller softwarewe compiled will help you choose one compatible with your PC, so you can delete any apps; even the most stubborn ones are eradicated and you can rest assure that it won’t leave any leftovers behind.
After running the remover tool, you will recover the free space on your PC that was clogged with the remains of all useless files that you didn’t even know existed on your hard drive.
8.3 Reinstall the Mail appfrom Microsoft Store
You need to install it again from Microsoft Store. To do that, follow the steps above.
8.4 Reinstall the Mail app using PowerShell
Several users claim that you can also reinstall the Mail app simply by starting PowerShell as administrator and running this command:Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}
After reinstalling the Mail application, the issue should be completely resolved.
9. Change the owner of the windows/communications/apps directory
If your Mail app is not working in Windows 10, you might solve the issue by changing the owner of theWindowsAppsdirectory.
This folder holds all the necessary files that the Mail app is using, and after changing the ownership over it, the problems with the Mail app should disappear.
This is an advanced solution, so if you decide to use it, be extra cautious and follow the steps closely. Few users reported that you don’t have to perform all steps to fix this problem.
According to them, simply by changing the owner ofWindowsAppsdirectory, the problem should be resolved. If this doesn’t help, you might have to perform all steps from this solution.
10. Disable your Internet connection
If the Mail app is not working in Windows 10, you might be able to solve the problem with this workaround.
According to users, you can fix this issue simply by disabling your Internet connection for a few minutes, reenabling it and try running the Mail app again.
Few users reported that this solution worked for them, so you might want to try it out. This seems like a simple workaround, and you might have to repeat it if the issue reappears.
11. Prevent Mail and Calendar from accessing your location
Many users reported that the Mail app isn’t working on their PC. According to them, the issue was caused by a location service.
To fix the issue, you need to prevent Mail and Calendar from accessing your location.
After disabling location service for the Mail app, the problem should be completely resolved.
12. Update your graphics card drivers
Several users reported that the Mail app is constantly crashing on their PC. To fix the issue, users are suggesting toupdate your graphics card driver.
According to users, there was anissue with Nvidia graphics, but after updating the driver to the latest version the issue was resolved.
If the Mail app is not working in Windows 10, be sure to visit Nvidia’s website andinstall the latest drivers for your graphics card.
13. Perform a System Restore
If the Mail app is not working in Windows 10, you might be able to solve this problem by using System Restore.
Once your PC is restored, check if the problem is resolved. Several users reported that System Restore fixed the problem for them, so be sure to try it out.
14. Create a new user account
According to users, you can sometimes fix this problem by creating a new user account.
It seems that the Mail app isn’t working in Windows 10 if youruser account is corrupted. However, you can fix this problem by creating a new user account.
After creating a new account, you need to switch to it and check if the Mail application works. If so, you’ll need to move your personal files and use the new account as your main one.
This is a drastic solution, but several users reported that creating a new user account fixed the problem for them, so be sure to try it.
Few users reported they fixed the issue by creating a new Microsoft user account. To do that, first, you need to change your account from Microsoft to local.
This is relatively simple and you can do it by following these steps:
Now you just have to log back into your local account and add a new account by followingSteps 1-2from the beginning of this solution.
Be sure to enter your Microsoft account email and follow the instructions on the screen to create a new account.
After doing that, switch to a new account and check if the problem is resolved.
15. Reset Mail app
If the Mail app is not working on Windows 10, you might be able to fix it simply by resetting it. This is a rather simple procedure, and you can do it by following these steps:
After resetting the Mail app, its data will be deleted and most problems with it will be resolved.
16. Use the Windows Store Apps troubleshooter
If you’re having problems with the Mail app and other Microsoft Store apps, you might be able to fix the problem by using this solution.
Several users are suggesting running the Windows Store Apps troubleshooter and using it to scan your PC.
The troubleshooter will check your universal apps and fix any potential problems. After using the troubleshooter, check if your Mail app is working.
Resetting the Mail & Calendar app can also do the trick so make sure you try it but be aware that by resetting the app you will lose all data from the app, including the sign-in data.
17. Reset Microsoft Store cache
According to users, you might be able to fix this problem simply by resetting the Microsoft Store cache. This isn’t a universal solution, but few users reported that it worked for them, so you might want to try it out.
After doing that, try to start the Mail app and check if the issue still persists.
18. Perform an in-place upgrade
If the Mail app is not working in Windows 10, you might have to perform an in-place upgrade in order to fix it. This process will upgrade your Windows 10 while keeping all your files intact.
We have to warn you that this process can take a while, so be sure not to interrupt it. To perform an in-place upgrade, perform the steps above.
Once the process is completed, your Windows 10 will be upgraded to the latest version, and problems with the Mail app will be fixed. Keep in mind that you can perform this process by usingMedia Creation Toolas well.
⇒Download Media Creation Tool
Then select theUpgrade this PC nowoption. The tool will download the necessary files and guide you to the upgrade process.
Many users reported that in-place upgrade fixed this problem for them, so you might want to try it out.
Few users claim that you can also fix this problem by resetting Windows 10, but this is a drastic solution that will delete all your files.
Before you try an in-place upgrade or Windows 10 reset, we strongly advise trying all other solutions fromthis article.
That’s it, we hope that at least one of these solutions helped you to solve your problem with the Mail app not working in Windows 10.
If you have any comments, suggestions, questions, or maybe some other solution for the problem with the Mail app in Windows 10, leave your comments in the section below.
More about the topics:email software,Mail app
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
