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FIX: VPN blocked by Webroot [8 Easy Solutions]

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Many Windows users reported that theirVPNwas blocked byWebrootantivirus. If you experienced the same issue, Windows Report will show you how to fix this problem.

TheVPNblocked byWebrootproblem prevents VPN users from making a VPN connection whereby anytime they attempt to switch on theirVPNservice, they get halted in the process.

Founded in 1997,Webrootis one of the powerful antivirus programs with excellent web filtering capabilities.

Although there are several antivirus programs on the market as well, some antivirus tools come with VPN services, while others are overprotective such asWebroot,and blockVPNconnections.

Windows Report has enlisted the best workarounds to fix theVPNblocked byWebrootissue. You can try out any of the solutions so as to fix the problem.

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What can I do if Webroot blocked the VPN?

What can I do if Webroot blocked the VPN?

1. Temporarily disable Webroot

You need to consider temporarily disabling Webroot in order to use your VPN service. This should enable your VPN to bypass the VPN blocked by Webroot issue.

Note: After using yourVPN, it is essential that you repeat these steps and activateWebrootprotection afterward. This will protect your system from malware and viruses.

Alternatively, you can also disable SSL port (443) monitoring which is what someVPNservices use to initiate the connection.

Webrootmight block this port as asecuritymeasure. Therefore, you should disable SSL monitoring for the port exclusion.

Meanwhile, you can do this by disabling theWeb shield & Filteringoption in theWebrootprogram.

2. Change your VPN

While there are numerousVPNservice providers out there; someof themare not compatible withWebroot. This is due to technicalities involved with the applications’ processes; therefore, you need to change yourVPN.

Our recommendation goes to the best VPN, a world-class solution that is renowned for its versatility as it is for its well-rounded, comprehensive security, and privacy-oriented features.

This highly flexible VPN solution is perfectly suited to blend in seamlessly with multiple systems, devices, browsers, and software such as Webroot.

And its adaptability stretches beyond apps compatibility all the way to its impressive network of servers.

Boasting 22,228 gateways with global coverage, this tool routes your traffic through encrypted VPN tunnels, making sure that your data is secured and inaccessible to prying eyes.

This generous server pool also means that buffering, latency, or slow, faulty connections are left in the past.

Instead you get to enjoy lag, ISP throttling, and geo-restrictions free connections to fast and reliable servers anywhere in the world regardless of your physical location.

Speaking about speed, you also benefit from unlimited bandwidth and lightning-fast download speeds to get the most of your web experience and never worry about snoops, hackers, or unwanted attention.

Your browsing is anonymous, your IP address hidden and your online identity protected by multiple layers of privacy.

Private Internet Access

3. Exclude VPN in Webroot

You need to exclude your VPN software from Webroot protection settings. This automatically resolves the VPN blocked by Webroot issue.

Normally, this should resolve theVPNblocked byWebrootproblem; however, someVPNsoftware use the port 1723 for TCP, and ports 4500 UDP and 500.

Therefore, you need to add yourVPNin Windows Firewall Advanced settings. See how you can do that in the next solution.

4. Add Exception in Windows Firewall

However, if you still experience theVPNblocked byWebrootproblem, you proceed to the solution.

5. Reinstall the VPN client software

Some Windows users reported that they were able to resolve theVPNblocked byWebrootissue simply by reinstalling their VPN client software.

After completing the uninstall operation, proceed to install theVPNclient software afresh using the executable file provided for you by theVPNservice provider.

6. Add Rule for PPTP

Another way of resolving the VPN blocked by Webroot issue is by enabling the PPTP rule.

For Inbound Rules: right-clickRouting and Remote Access (PPTP-In), selectEnable Rule.

For Outbound Rules: right-clickRouting and Remote Access (PPTP-Out), selectEnable Rule.

7. Change Antivirus

Webroot antivirus might be incompatible with yourVPNsoftware thereby resulting in theVPNblocked byWebrootproblem.

In order to resolve this issue, you can consider replacingWebrootwith another antivirus that is compatible with yourVPN.

The antivirus recommended below offers the best protection but it is also less prone to any errors or interference with your system or any other software, including your VPN.

⇒Get Bitdefender

8. Contact customer support

If you are still experiencing aVPNblocked byWebrootissue, then we highly recommend that you should contact either yourVPNservice provider or Webroot for advanced troubleshooting procedures.

Conclusively any of the aforementioned solutions should be able to fixVPNblocked byWebrootproblems. So, ensure you try out any of the workarounds in order to fix theVPNproblem.

We do appreciate it if you share your experience with us. Let us know how it worked in the comments section below.

More about the topics:Fix VPN,VPN

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.