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Fix: Update KB3124200 Causes Word 2016 Errorr
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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We already told you aboutissues that hit Windows 10 with cumulative update KB3124200, but we missed to report that users are also having problems with theirOffice2016 apps, after installing the update.
Namely, it looks like KB3124200 causes theWord2016 template file Normal.dotm to be renamed. This file stores all saved macros, spellchecks, and autocorrect features, so renaming this file basically means thatWord2016 restarts to factory defaults every time.
The good part of this is that Normal.dotm file doesn’t get deleted completely, as it only gets renamed to Normal.dotm.old, so you can get all your settings back, by replacing the new file with the old one.
How to Prevent Renaming of Normal.dotm Word 2016 File
Luckily guys from Microsoft didn’t remained silent about this issue, as one of the members of Microsoft’s product team gave us a solution. Here’s exactly what you need to do, to prevent World 2016 Normal.dotm file from being renamed:
That’s about it, we hope this solution helped you with the annoyingWord2016 issue. If you have any comments or questions, or you encountered some other problem after installing the KB3124200 update, just let us know in the comments.
More about the topics:Microsoft Office,windows 10 fix
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
