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FIX: Unable to deserialize super secret file hashes
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Running a healthy laptop is essential, but some users reportedUnable to deserialize super secret file hasheserror.
These issues can lead to crashes and the infamous BSoD and are closely related toHPActive Health software. However, we have a few solutions for you.
I somehow ended up reading events on my computer in the Event Viewer, by the way I have an HP Omen and Windows 10 which I am not using at the moment, but that is the one that has the Event 80 on it. Anyhow, I came across this one Event that totally has me tripping. The wording is crazy and I have no idea what it means. I’m hoping someone can tell me what it means and if I’m tripping for no reason or if I have a good reason to be tripping! I was in Event Viewer>Administrative Events>(of which there were 2,284 events)>Error>Event 80>HP Active Health. Under the General tab it said SECURITY WARNING-Unable to deserialize super secret file hashes. Will assume evil is afoot- all Validate 0 calls will return DOESNT_MATCH at HP. Active Health. Commons. Security. Hash Store. Loadhashesfromfile0
How do I fix this error?
1. Repair HP Active Health
Alternatively, you can remove thissoftwareby usingeffective uninstaller softwarethat is capable to uninstall every program without leaving extra files behind.
2. Scan your machine for malware
The best approach in this situation would be to use areliable third-partyantivirus, and if you’re looking for a newantivirus.
By choosing one of these useful tools, you will increase your digital security due to anti-malware functionalities and deep scan possibility.
Hence, you should prioritize safety matters and have the latest antivirus protection to detect evolved threats that may infect your system and cause this type of error.
3. Update your Windows
4. Run HP Support Assistant
The HP Support Assistant is a tool dedicated to troubleshooting your HP devices so make sure you try it out.
5. Update BIOS and chipset drivers
The experts from HP also recommend updating your BIOS and chipset drivers in order to make sure that your device is functioning right.
To do that, head over to theHP official support pageand go through with the troubleshooting steps to get things done by the book.
There you go, these are some simple solutions that can help you fixUnable to deserialize super secret file hasheserror.
Be sure to try all of our solutions and let us know in the comments section which solution fixed the problem for you.
More about the topics:windows 10 fix
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.