Share this article

Improve this guide

FIX: Ubisoft server unavailable

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

The market is filled with game distribution platforms likeSteam,Epic Games StoreorGOG.

As such, some gaming giants have decided to build their very own gaming platforms for all of their IPs.

Such would be the case with Ubisoft, who decided that the best way to distribute their games is through a client.

This client, like any other software, is bound to have theoccasional bugs here and there.

One such bug is an error message some players have been receiving:

Players aren’t exactly pleased about the matter, and they aren’t shy to express themselves on the public forums:

[…]it shows “A Ubisoft service is currently unavailable. You can try again later or switch to offline mode.” in Uplay on starting. I cannot login Uplay and cannot play […]

This error seems to prevent users from being able to log in with their accounts.

More so, you can’t play a Ubisoft game without it running in the background.

Consequentially, this means that the error also prevents you from playing anything, single-player or not.

Ubisoft servers are online, but Uplay says otherwise

1. Make sure the Ubisoft servers are actually up to date when you receive this error.

They usually go through periodic maintenance from time to time, during which most services will be unavailable.

2. Modify your PC’s system date

While a strange solution indeed, this solution seems to have worked for many users.

3. Uninstall and re-install Uplay

Keep note that when you uninstall Uplay, you need to back-up the save files for your locally stored single-playergames.

4. Disable your antivirus program while running a Uplay title

Generally, most antivirus programs should be active in the system tray.

Right-clicking it and looking for aDisable for……message will usually do the trick.

However, this procedure varies depending on the antivirus client you are using.

Head over to your antivirus manufacturer’s homepage to see the exact steps.

You’re an avid gamer but care about your PC’s security as well? Why no try these antivirus software?

5. Run Uplay with administrator rights

Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Teodor Nechita