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Fix: This Alias Cannot be Added to Your Account Error on Windows 11
Try another alias if the one you’re using doesn’t work
4 min. read
Published onOctober 3, 2023
published onOctober 3, 2023
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Key notes
Securing your Microsoft account is always recommended hence why you would add an alias as an extra layer of protection. However, if you’re trying to add a phone number but keep getting theThis alias cannot be added to your accounterror, you may have exceeded your quota.
Still, there’s a simple workaround to bypass this issue. So, if you have this error on your PC, you can try the below-mentioned methods to fix it and get rid of it as soon as possible.
How many Microsoft aliases can you have? Microsoft assigns you ten aliases, so if you’re yet to exceed this limit, it could be because the alias is already registered to another account or you’re havinginternet connection issues.
Remember that work/school accounts also enforce their own internal limits, so ifyour email is part of a reserved domain, you may be unable to use that address as an alias.
How do I bypassThis alias cannot be added to your accounterror?
To start off, check off the following:
1. Use a different form of alias
You can use an email alias or another phone number as an alias. If one is throwing theThis alias cannot be added to your accounterror, try using the other and see if it works.
Also, ensure that whatever alias you use is registered to you, as Microsoft will require you to verify your identity by sending you a verification code.
2. Close your Microsoft account permanently
Although this should be a last resort, it has worked for some users. The only downside is that you must wait for up to 60 days for your account to be permanently closed.
Microsoft gives you a grace period if you change your mind and want to recover your account. However, once the 60-day time lapses, the account will free up, and you’ll be able to add your alias.
3. Contact Microsoft
If the two options are not viable, try contacting Microsoft detailing the issue. It’s worth a shot, especially if your account is having issues or you had problems whenyour account wasn’t changed to a Microsoft account.
How do I remove an alias from my Microsoft account?
Sign in to your Microsoft account and go toManage how you sign in. A list of aliases will appear. Click on any alias you wish to remove and then hitRemove.
Remember that you can only remove an alias if you have more than one account. If you only have a primary email address, the option to remove it will be unavailable.
What are some preventative measures to avoid future issues of this kind?
Unfortunately, if your alias has already been used in another account, it cannot be re-used even after removing it. Fortunately, you can add another alias easily, even if yourphone number can’t be added to your Microsoft account, adding an email will work just as well.
With luck, the steps above will allow you to get back into your account or help fix the problems that exist. Overall, it is just a matter of ensuring you do not double-register your aliases with different accounts for maximum security.
Have you managed to fix this issue? Please let us know in the comment section below.
More about the topics:Microsoft account
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.