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FIX: The Windows Live ID or password you entered is not valid

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Games for Windows Marketplace was a popular gaming service, and some older games still use this service. Windows 10 users reportedCan’t sign in or The Windows Live ID or The Password you entered is not validerror while trying to use Games for Windows Marketplace.

These errorscan be problematic and prevent you from playing certain games, so let’s see how you can fix them.

How to fix invalid Windows Live ID or password?

1. Create a new password

Certain games useGames for Windows Marketplaceapp in order to run, however, many users reportedCan’t sign in or The Windows Live ID or password you entered is not validerror messages so in order to fix this problem it’s advised that you create a new app password.

2. Turn off two-step verification

In order to achieve maximum protection, Games for Windows Marketplaceservice uses two-step verification. Unfortunately, some games don’t work well with two-step verification, so you’ll have to disable it.

To disable two-step verification, you need tolog into your Live account, go to the Security Info section and turn off two-step verification. After turning off two-step verification, everything should be working normally.

Users reported that enabling and disabling two-step verification, even if you don’t have it turned on, fixes the issue, so you might want to try that.

3. Make sure Games for Windows Marketplace isn’t blocked by your firewall

According to users, sometimes you can getCan’t sign in. The Windows Live ID or password you entered is not validmessage because your antivirus or firewall are blocking Games for Windows Marketplace.

To fix this issue, it’s advised to check your antivirus and make sure that Games for Windows aren’t blocked by your antivirus. If the application isn’t blocked by your antivirus or firewall, the issue might be the firewall itself. If that’s the case, disable the antivirus completely and check if that solves your problem.

If the problem is still there, your last option would be to completely remove your antivirus. Once you remove the antivirus, you need to check if the issue is still there. If not, maybe it’s time to consider a different antivirus solution.

Manyantivirus tools have Gaming Mode featuresthat will prevent intrusive notifications from interrupting your game. On top of that, some antiviruses with game boosting features will temporarily pause unnecessary apps or processes to allocate more resources to your game.

4. Reinstall Games for Windows Marketplace software

There are several ways to reinstall an application, but the most effective method is to use uninstaller software. In case you don’t know, uninstaller software is a special application that can easily remove any application along with all files and registry entries associated with it.f

By usinguninstaller softwareyou’ll ensure that the selected application is completely removed, and prevent any leftover files from interfering with your system.

Leftover files can also trick an installer wizard into wrongfully detecting that you already have the app on your PC and fail to complete the installation.

After you remove Games for Windows Marketplace software, install it again and the problem should be completely resolved.

5. Reinstall Microsoft Silverlight and Games for Windows Live

6. Install Games for Windows Live separately

Games that require Games for Windows Live usually install it by default, but in some rare cases files can get corrupt and you won’t be able to sign in toGames For WindowsLive.

In order to fix this problem, it’s advised to install Games for Windows Live separately from the game you want to run.

7. Disable the proxy

After disabling your proxy, check if the problem is still there. If you still want to protect your privacy online, a better choice would be a VPN.

8. Rename the Content directory

After doing that, try to launch the game again. If everything is in order, you should be able to start your game without any issues.

9. Use System Restore

Once the restoration process is finished, check if the problem is still there. Keep in mind that this isn’t the most reliable solution, but if you didn’t have any issues with Games for Windows Marketplace until recently, then this solution might be helpful.

10. Use Stellar Password Recovery

If you’re looking for advanced password reset software then Stellar Pass Recovery is the technology you need. With this amazing tool, you can reset Windows Admin and User account passwords.

You won’t be having any problem recoveringWindows 10 username and passwordsfor web browsers, FTP client apps, or network applications.

Use the Admin/User Password feature that enables you to login without the Windows password and it can be used with the boot disc version of the software.

Another perk that you’ll most definitely find useful is that thanks to this smart tool you can recover lost license keys of Microsoft applications as well as WinZip and other programs on your PC.

⇒Get Stellar Password Recovery

Can’t sign in. The Windows Live ID or password you entered is not validerror message that can create all sorts of problems with older games, but we hope that our solutions helped you fix this problem.

Get all the information you need about Windows 10 tips and tricks with ourWindows 10 Section.

Check the software you need for a great PC experience by visiting ourSoftware Hub.

We’d like to hear your opinions on this matter so please leave us your comment in the section below.

FIX: The Windows Live ID or password you entered is not valid#

How to fix invalid Windows Live ID or password?#

1. Create a new password#

2. Turn off two-step verification#

3. Make sure Games for Windows Marketplace isn’t blocked by your firewall#

4. Reinstall Games for Windows Marketplace software#

5. Reinstall Microsoft Silverlight and Games for Windows Live#

6. Install Games for Windows Live separately#

7. Disable the proxy#

8. Rename the Content directory#

9. Use System Restore#

10. Use Stellar Password Recovery#