Fix the Outlook Cannot Log On Verify You Are Connected Error

Fix this issue once and for all with expert fixes

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

ManypeopleuseOutlookas their preferredemail client, but sometimes errors such asOutlook cannot log oncan appear.

As you can see from the example presented above, the central part of the error reads:Outlook cannot log on. First, verify you are connected to the network.

Why is my Outlook not connecting to the network?

Users have also reported some variations in the way the error is presented:

These two variations are caused by the same issues with your network configuration, so the fixes should also cover them.

To analyze this issue further, we suggestenabling Outlook logging. This isn’t mandatory, but it can help you while troubleshooting.

How do I fix Outlook cannot log on verify you are connected?

Before diving into the solutions for this problem, there are a few elements that we suggest you consider:

1. Use the /resetnavpane parameter

After doing that, Outlook will start, and the problem should be resolved. If that’s not the case, please try the following methods.

2. Stop Outlook from responding to AutoDiscover

After the text file was created, and the information pasted there, follow the next steps to save the new document:

3. Remove your email account and re-create your Outlook profile

Several users reported that this is just a temporary solution, so you might have to repeat it if the error message appears again.

4. Delete the Outlook key from the registry

Outlook cannot log oncan prevent you from starting Outlook and reading your emails, but you should be able to fix it using one of our solutions.

Fix the Outlook Cannot Log On Verify You Are Connected Error#

Why is my Outlook not connecting to the network?#

How do I fix Outlook cannot log on verify you are connected?#

1. Use the /resetnavpane parameter#

2. Stop Outlook from responding to AutoDiscover#

3. Remove your email account and re-create your Outlook profile#

4. Delete the Outlook key from the registry#