Share this article

Improve this guide

Fix: The Cloud Operation Was Unsuccessful on OneDrive

Avoid tampering with the OneDrive’s Registry entries

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Some of our readers have complained that they encounteredthe cloud operation was unsuccessfulerror when trying to access or upload files on OneDrive. Hence, we will address this by exploring the potential causes of the error and providing solutions to fix it.

Moreso, you may need toforce OneDrive to sync on Windowson rare occasions when it fails to.

What causes cloud operation to be unsuccessful on OneDrive?

There could be various reasons for cloud operation on OneDrive to be unsuccessful. Most of them are:

Irrespective of the causes, we will take you through the steps to fix them below.

How can I fix the Cloud operation that was unsuccessful in OneDrive?

Apply the following preliminary checks:

If the error persists after trying the preliminary checks, try the fixes below:

1. Relog in your account

Re-linking your account will fix any login credentials issues causing the error and refresh the account setup.

2. Reset the OneDrive app

Resetting the app will fix corrupt cache data that can cause OneDrive not to sync to the Cloud. Also, it creates a new data factory for the app.

You can read abouthow to reset an appin Windows 11 if you have issues with the above steps.

3. Enable the Always keep on this device option

Enabling the Always keep on this device option allows you to access your data while offline.

4. Disable Windows Defenders firewall

Turning off Windows Defender’s real-time protection will fix issues with the antivirus conflict with OneDrive.

Should this fail, you can check out othermethods for disabling Windows Defenderon your device.

5. Reinstall the OneDrive app

Reinstalling the OneDrive app troubleshoots issues with bugs and corrupt installation files that can affect the app’s functionality. For a more comprehensive approachto reinstalling OneDriveon Windows, kindly follow the steps in this guide.

In addition, you can read aboutways to fix OneDrive missing from File Explorerin Windows 11. Likewise, do not hesitate to check out our detailed guide aboutchanging OneDrive sync settings.

If you have further questions or suggestions, kindly drop them in the comments section below.

Fix: The Cloud Operation Was Unsuccessful on OneDrive#

What causes cloud operation to be unsuccessful on OneDrive?#

How can I fix the Cloud operation that was unsuccessful in OneDrive?#

1. Relog in your account#

2. Reset the OneDrive app#

3. Enable the Always keep on this device option#

4. Disable Windows Defenders firewall#

5. Reinstall the OneDrive app#