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Fix: The calendar folder cannot be found
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Those that are part of a work environment probably know theMicrosoft Office Suiteby heart, and all of its components. Since group work involves communication, Microsoft Office even included a program that acts as a personal information manager andemail client.
This program is calledMicrosoft Outlook, and as of now, it is one of the most popular and most usedcollaborative toolsin existence.
However, Outlook is still software, and software can have occasional bugs. For example, users have beenreportingan error message when trying to use Quick Step:
Because of the issues, Outlook users can no longer use Quick Step to do the following:
How do I fix these Quick Step issues?
1. Make sure the primary account’s settings are right
One thing you need to understand about the issue is what is causing it. As you may know, Outlook does not synchronize the Calendar or Tasks folder with the server for IMAP or POP accounts.
Because of that, if the primary account is configured as an IMAP or POP email account, a Calendar or Tasks folder is created locally. This makes it so that these features can still be used within Outlook.
The only problem with this feature is that non-primary IMAP or POP accounts don’t have these folders created, and any attempt to interact with these folders by using Quick Steps will generate this error.
As such, your best bet to avoid this problem is to not configure the primary account as an IMAP or POP email account
2. Update Windows to the latest version
Many users reported that this issue came along right after they performed a system update. As such, try updating your Windows 10 PC to the latest version.
3. Use Tasks instead of Quick Step
This is more of a workaround, but it is very similar to Quick Step in that it saves you some time.
This procedure also works for moving emails to your calendar and is very similar to using Quick-Step.
4. Use a different email client
While Outlook is indeed very popular, that doesn’t mean that it is also the best. If you still can’t get the Quick Steps feature to work, maybe you should consider using a different email client.
We recommend tryingreliable third-party softwarethat supports IMAP and allows you to manage your emails, files, and tools with ease – from one inbox.
Email client programs have powerful capabilities that connect to your Outlook server with a few clicks and put at your disposal additional tools to enhance your productivity.
By following these steps and workarounds, you should no longer see any missing calendar error message in Outlook.
If you’re aware of another way to solve this problem, share it in the comments section below so that other users can try it, as well.
More about the topics:Outlook Guides
Teodor Nechita
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.
When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.
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Teodor Nechita