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FIX: TeamViewer doesn’t work in Windows 10/11

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Windows 10 is the second most popular Windows version among users and many large software companies created programs that are compatible with it.

One of them is TeamViewer, which users reported they’re unable to use after they upgraded their systems to Windows 10.

How to fix TeamViewer issues on Windows 10?

How to fix TeamViewer issues on Windows 10?

1. Lower screen resolution

Before we start with doing complicated things, we should try out simple ones.

Some users report that they didn’t have any problems with the previous OS version, but after they went for an upgrade, the screen went black every time they tried to access another computer.

They reported that they just lowered the screen resolution of the host computer, and all the problems were solved.

2. Tweak your Registry

3. Run the Windows Troubleshooter

Launch TeamViewer and check if the app runs smoothly now and you have access to all its features.

This is valid if you downloaded TeamViewerfrom the Microsoft Store.

4. Update Windows

Make sure that you’re running thelatest Windows OS updateson your machine. As a quick reminder, Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues.

To access the Windows Update section, you can simply typeupdatein the search box. This method works on all Windows versions. Then go to Windows Update, check for updates and install the available updates.

After applying one of these solutions you should be able to run TeamViewer in your Windows 10 without any problems.

But if neither changing the resolution or making an alternative registry key didn’t help, or you have some other comments or suggestions, we would like to hear that from you in the comment section below, so please express yourself if you want or need to.

Additionally, it might be a good idea to download thelatest TeamViewer versionto make sure you have all the updates.

Also, check out thisolder articlewhich contains some suggestions that might still be helpful.

5. Use another remote desktop app

If none of the preceding efforts produce a result, we strongly advise you to use another tool for remote access.

The free version ofMikogoallows for one-on-one screen sharing, audio conferencing, remote control, file transfer, and chat through a browser.

We also prepared a leading track oftop 5+ best remote troubleshooting tools for Windows 10with third-party support, which is always a good option. Running a troubleshoot on your PC will aid in the removal of any risks or bugs

If you managed to troubleshoot TeamViewer using another method, we’d like to hear about that. Use the comments section to get in touch and tell us more.

More about the topics:TeamViewer issues

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.