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Fix TeamViewer “commercial use detected” with 4 Easy Methods

Fix this TeamViewer error in no time using the solutions below

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

TeamViewer is a popular remote desktop software for Windows and other platforms. It is available for free for personal use and pro plans for commercial use.

However, more often than not, even personal users will get the TeamViewer commercial use detected error in Windows 10.

According to TeamViewer, personal use is when helping family and friends without receiving any compensation. If you use the tool for business or profession, it is considered a commercial use.

In case of commercial use has been falsely detected on your TeamViewer, this article will help you solve the problem quickly.

We have listed a few troubleshooting steps to help you resolve the TeamViewer commercial use detected error.

How to fix the Teamviewer commercial use detected error?

How to fix the Teamviewer commercial use detected error?

1. Clean and reinstall TeamViewer

Once you have deleted the folder, open the Registry Editor and remove the key associated with TeamViewer. Here’s how to do it.

TeamViewer uses a MAC address to identify systems that may have had installed TeamViewer and are suspected of commercial use.

To be able to reinstall TeamViewer the Mac addresses on Windows computers can be changed manually or through using the TMAC tool. We have listed both methods above.

It’s also a good idea to clean your registry once in a while. You can use thisexcellent guideto clean the Windows 10 Registry.

2. Change the MAC address

2.1 Change the MAC address manually

  1. OpenFile Explorer.

  2. Right-click onThis PCand selectManage.

  3. Open theDevice Managertab from the left pane.

  4. Expand theNetwork Adapterssection.

  5. Select and double-click on your adapter for which you want to change MAC address. This will open the Properties windows.

  6. Open theAdvancedtab.

  7. SelectNetwork AddressunderProperty.

  8. Select theValueand put your 12 digital hexadecimal MAC address.

  9. ClickOKto save the changes.

You can use the Technitium MAC Address Changer Tool to generate new MAC addresses for your network. Here’s how to use the tool.

Once done, reboot the computer and reinstall TeamViewer and check if the TeamViewer commercial use detected error is resolved. If the error persists, reach out to TeamViewer.

We also have agreat listof the best tools to change your MC address so you can choose the one that fits better for your needs.

3. Use an alternate remote desktop software

While TeamViewer is an excellent remote desktop software, the consistent false detection of commercial use can be annoying for many.

There are other companies that offer similar or better alternatives to TeamViewer, such as the ones suggested below.

You can find many remote control tools that will surely offer great functionalities of accessing certain files or sharing data with colleagues who need your support.

Hence, you can replace TeamViewer with the same or better services provided by thebest remote control software.

4. Contact TeamViewer

TeamViewer on its official page acknowledges the issues or users getting the commercial use suspected or commercial use detected error.

If you think the commercial usage has been falsely detected on your TeamViewer ID,reach out to developersas they can help you get back your ID.

The Teamviewer commercial use detected error message usually occurs if the software detects commercial use. For false detection, TeamViewer can help you restore your ID.

If not, follow the steps in the article to remove and reinstall TeamViewer with a new MAC address.

If you have other issues with your TeamViewer client, check out this detailed guide onhow to fix TeamViewer issues on Windows 10.

If you have any other suggestions or solutions that we can use to fix this problem, leave them in the dedicated comments section below.

More about the topics:TeamViewer issues

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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