FIX: Teams screen sharing not working on Windows 10/11

Share this article

Improve this guide

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Microsoft Teamsis a communication platform that allows people to stay connected all the time and become more organized.

In some instances,Windows 10users have encountered the annoyingMicrosoft Teamsdesktop sharing not working error.

This means that when you use the app, you will not be able to share the desktop screen. Your audience will only see a black screen, which is far from the intended Microsoft Teams screen sharing the result.

This proves to be very annoying if you are a teacher who wants to share information with students if you work in the corporate industry, or even from home.

Several users have complained about the screen sharing issue on theMicrosoft forum:

My TEAMS screen share stopped working a few weeks ago. When the desktop resolution is 3440×1440, my screen cannot be viewed. If I lower the resolution, then my screen can be viewed.

Help me, the TEAMS screen share is not working.

What can I do if Microsoft Teams screen sharing isn’t working?

1. Clear the Microsoft Teams cache

When your cache memory stores a lot of information, this decreases your computer speed. A corruptedMicrosoft Teamscache occupies a lot of space, so it will be hard for your device to process screen-sharing data.

If you delete the cache data, then you will be able to perform troubleshooting when necessary. This operation increases the computer’s performance and decreases the web page loading time.

2. Check for Microsoft Teams updates

Is Microsoft Teams unable to see the shared screen? Well, the second step of this solution will perform a connection to Microsoft servers and search for any available patch updates.

If found, they are downloaded and then installed on your PC. Wait until the update procedure has been completed successfully.

You must install software updates, as they will include critical patches for security issues, improve software stability, and remove outdated features. Their purpose is to improve your user experience.

Also, an outdated MS Teams app will cause theMicrosoft Teamsscreen sharing not working error to occur.

3. Customize Microsoft Teams Meeting Policies

This solution allows you to set rules for your MS Teams sessions and prevents theMicrosoft Teamsscreen sharing issues that you’re worried about.

When you are the host that creates a meeting, this enables you to adjust the requirements for who and how can perform screen sharing. Usually, the issue appears when you try to share the desktop through the application.

For this reason, you must contact the admin to verify if the settings from MS Teams Admin Center permit you to share or not the entire desktop.

You can ask the host to create a new policy that allows you to share the entire desktop screen.

There is always a better approach to managing screen sharing, through a browser withMikogo. There is no need to download the software; simply create an account and share your screen straight away.

Having a backup in case a program fails is always a good idea, therefore we created a guide for you withbest telework softwareto help you further with your activities.

TheMicrosoft Teamsscreen sharing not working issueis also reported on other operating systems. If you have this issue on Mac too, check out our dedicated guide right away.

If you clear yourMicrosoft Teamscache, update the app, or customize one of their Meeting Policies, this should ensure you have a pleasant and undisturbed working or teaching session.

Try out our solutions and leave us a message in the comments section to let us if they were useful to you as well.

FIX: Teams screen sharing not working on Windows 10/11#

What can I do if Microsoft Teams screen sharing isn’t working?#

1. Clear the Microsoft Teams cache#

2. Check for Microsoft Teams updates#

3. Customize Microsoft Teams Meeting Policies#

FIX: Teams screen sharing not working on Windows 10/11

What can I do if Microsoft Teams screen sharing isn’t working?

1. Clear the Microsoft Teams cache

2. Check for Microsoft Teams updates

3. Customize Microsoft Teams Meeting Policies