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Fix: SugarSync quits unexpectedly on Windows 10/11
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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In today’s world, living without decentcloud storage servicesis like living without a smartphone. Nowadays, there are a lot of different cloud services, but many of them are complicated and require a lot of time to setup.
Luckily, SugarSync makes it easy for you tosync your files between computers.
It has desktop and mobile apps that are intuitive and easy to use, and its onlinecloud storageand syncing service constantly monitors the folders on your computer and synchronizes changes whenever you add, edit, or delete a file.
However, SugarSync is not perfect and you will encountererrorsfrom time to time. In this roundup, we are going to show you some workarounds to try if SugarSync quits unexpectedly.
What can I do if SugarSync keeps on quitting unexpectedly onWindows 10? The simplest fix is to reset the SugarSync Manager. The most common cause of the problem is data conflicts between the PC and SugarSync servers. If that doesn’t work, uninstall and reinstall the desktop app.
For more info on how to do that, check the guide below.
How to fix SugarSync crashing on start:
Solution 1 – Reset the SugarSync Manager
While data conflicts between SugarSync servers and your computer is one of the major causes ofsyncing issues, it was singled out as a possible cause of the app quitting unexpectedly.
To fix the problem, force a resync by resetting the SugarSync manager app on your PC. To do so, follow the steps below:
Solution 2 – Uninstall and Reinstall the desktop app
If theapplicationkeeps on crashing or quitting unexpectedly, there is no much you can do beyond uninstalling and reinstalling theapp. After uninstalling theapp, be sure todownload and install the latest version.
Later versions come with bug fixes and also addresses issues with the previous versions. If the desktop app continues to misbehave even after a reinstall, then the issue might be with your account.
If that happens, send your log files to SugarSync’s customer support through a ticket for expert review. To do so, follow the steps below:
If your desktop app is not running and you need to send the log files, click here for a guideline on how you can send the files manually.
To keep things running smoothly, SugarSync recommends you avoid using characters such as backslashes, asterisks, colons, and others that are incompatible with theWindows file system.
Also keep in mind that any file name with more than 255 characters (file path included) will cause syncing problems.
Hope that these solutions helped you solve the problem. If you have any more questions or maybe you’re aware of another fix for the issue, don’t hesitate to share in the comments section below.
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More about the topics:cloud software,windows 10 fix
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
