Share this article
Improve this guide
Latest news
With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low
Copilot in Outlook will generate personalized themes for you to customize the app
Microsoft will raise the price of its 365 Suite to include AI capabilities
Death Stranding Director’s Cut is now Xbox X|S at a huge discount
Outlook will let users create custom account icons so they can tell their accounts apart easier
Fix: Start Menu Doesn’t Work for Child Account
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
We recently spokeabout Cortana’s age restrictions, but Microsoft cares about its younger users, as the company made “Family Safety” accounts available. But even these safe accounts contain bugs, this time, one parent complained on how Start Menu doesn’t work on his child’s account.Fortunately this issue is known, and there’s a solution for it. But first, let’s explain the problem, and then we’ll show you how to solve it. The problem occurs because of the conflict in your family safety control. Apparently there’s a conflict between the “Rating Level” and “Allow or Block” features of “Apps Restrictions.” Namely, in “Allow or Block” section you can only allow apps that have ratings, and this causes any app that doesn’t have a rating to be blocked by default, unless you change the settings to “Always Allow” manually.
Since “Microsoft Shell Experience” doesn’t have rating it is blocked by default, and that prevents Start Menu from working. So to make your Start Menu work again you just have allow “Windows Shell Experience” and everything will work. In case you don’t know how to do that, here’s a step-by-step instruction:
As you can see Microsoft cares a lot about younger users of Windows and their safety, as the company gives to parents a lot of options to control the way their children use the computer. But even this Family Safety program has its own bugs, luckily we’re here to solve them.
That would be all, if you have any comments, suggestions or this solution somehow didn’t work for you, let us know in the comments below, we would love to help you.
Read Also:How to Disable Web Search Results in Start Menu on Windows 10
More about the topics:windows fix
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.