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Fix: Screen Goes Off When Plugging in the Charger on Windows 11

Make sure your laptop receives optimal power

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Displays are the second most affected aspect of the PC, only next to performance. Speaking of which, many users found that their Windows 11 screen goes black for a second when the AC adapter is plugged in or unplugged.

It appears as if the laptop turned off, but the display brights up within a few seconds. And for users who don’t always have the power cord plugged in, this is a major problem.

Why does my laptop screen go off when I plug in the charger?

What can I do if my laptop screen turns off when charging?

What can I do if my laptop screen turns off when charging?

Before we head to the slightly complex solutions, try these quick ones first:

If none work, move to the fixes listed next.

1. Switch to another power plan

When you plug in the charger and the laptop screen turns off on Windows 11, switching the power plan may help. Also,use the Ultimate Performance power planfor best results and to get rid of the issue.

2. Reset power plan settings to default

3. Set a uniform refresh rate

Certain apps, especially those that come pre-installed on the Windows 11 device, change the refresh rate when the laptop is plugged in, and the display, subsequently, blacks out momentarily. This includes the MSI Action Center and Intel Graphics Command Center.

You will have to reconfigure the display and advanced power settings in these two. Here’s how:

If that doesn’t work,uninstall the app, whichever is installed on the PC, and check for improvements.

4. Change Windows HDR settings

When you haveOptimize for battery lifeselected underBattery options, it will disable HDR when running on battery power, and this sudden change in refresh rate might cause the Windows 11 laptop screen to turn off when the charger is plugged in.

5. Reinstall the graphics driver

6. Update the graphics driver

If the screen is turning black when you plug or unplug the charger,updating the graphics driverwill help. When the OS can’t find a newer version, checkWindows Updatesor head to the manufacturer’s website, locate the latest version, andmanually install the driver.

7. Perform an in-place upgrade

An in-place upgrade takes a few hours to complete, so let the process run unhindered. Remember, it’s like a Windows reinstall, but you don’t lose any installed apps or stored files. And it should fix things when themonitor turns off and goes blackfor good!

Why is my laptop underperforming when charging?

If the laptop underperforms when plugged into charging, it could be the high temperature to blame. Batteries tend to warm up when charged, which might increase the CPU temperature. To fix the problem, put your laptop into sleep mode while charging.

Besides, you could be using an adapter that delivers higher power compared to your laptop’s specifications. Check that as well!

If the screen turns off when the charger is plugged in on Windows 11, be it a laptop or a desktop, it’s usually a driver issue or a problem with the power options. But things are a lot different when thelaptop screen goes black on connecting an external monitor.

Remember, similar misconfigurations can also trigger thePC screen to turn off with the fan running, but that, too, is easily fixable.

For any queries or to share what worked for you, drop a comment below.

More about the topics:Black screen issues,display,Windows 11

Kazim Ali Alvi

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.

Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.

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Kazim Ali Alvi

Windows Hardware Expert

Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.

Reviewed byAlex Serban