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FIX: Printer is offline in Windows 7/10/11

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Did you recently  upgrade toWindows 10, Windows 8.1 orWindows 8? In some cases, when users upgrade their operating systems, thedriversfor a specific type of hardware might cause some issues. In this post, we will talk a bit about theprinter going offlineinWindows 8orWindows 10and you’ll see exactly how you can fix it by reading the guide below.Before getting started with the software related issues for printers, you should make sure first that you have the USB cable plugged in from the printer to theWindows 8orWindows 10device. Make surethe paper tray is not emptyand check if paper is stuck in the printer. After you checked all of the above hardware issues, and you still have this problem, then follow the steps below for a quick fix in the Microsoft operating system.

SOLVED: Printer appears offline on Windows PC

SOLVED: Printer appears offline on Windows PC

1. Uninstall printer drivers

2. Check for driver updates on your printer manufacturer’s website

Please try to look on the manufacturer’s website and see if they do have the software necessary to run onWindows 7, 8 orWindows 10. If they don’t have a software available yet for these versions, then it is normal to have these issues regarding the printer.

If they do have the software available, you can easily download it from the manufacturer’s website and install it on your Windows device .

3. Run the Printer Troubleshooter

OnWindows 10, you can quickly run the Printer Troubleshooter from the Settings page. So, go ahead and open the Settings page, go to Update & Security and select Troubleshoot in the left-hand pane. Under the ‘Get up and running’ section, click on Printer and launch thetroubleshooter.

4. Additional troubleshooting solutions

If your printer appears offline even after following all the instructions above, check outthis Windows 10 troubleshooting guidefor additional fixes.

So, now after following the instructions available in this guide, use the comments section below to send your input regarding the printer offline issue inWindows 7, 8 orWindows 10.

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More about the topics:Printer Errors,windows 10 fix,Windows 10 issues,windows 8

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.