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FIX: Oops! We couldn’t save that one error on Windows 10/11

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Photosis the Windows 10’s defaultimage-editing app, and even though a lot of people use that app for editing theirimages, the app isn’t immune to bugs. Some users have posted on the MS forum about aWe couldn’t save that oneerror when they try to edit and saveimagesinPhotos. To quote oneforum post:

I have many photofilesthat don’t seem to be editable by the windows Photos app. I own thefileand have full permission on it, but when I edit thefileand click Save I get a pop up that says,Oops! We couldn’t save that one.

In this guide, we will explore the best methods available to solve this issue once and for all. Read on to find out more.

How can I fix the We couldn’t save that one error?

How can I fix the We couldn’t save that one error?

1. Open the Windows Store Apps troubleshooter

2. Modify the folder permissions for the photo’s folder

3. Reset the Photos app

4. Save the image to an alternative format with Paint

There’s a good chance the above resolutions will fix theWe couldn’t save that oneerror. However, remember that there are plenty of alternatives toPhotos.

If you still can’t fix the issue, try editing the sameimagewithsoftwarelike Irfanview or Paint.NET.

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Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.