FIX: OneDrive for Business credentials needed error

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

If you encounter the Credentials needederrorwhile trying to sync files to yourOneDrivefor Business app on your Windows 10 PC, you have to know you’re not the only one experiencing this issue.

A wide range of users have had to deal with the same problem, and because of that, we can find a big number of complaints on different online help forums.

Here is what one user had to say about this issue on theMicrosoft Answers forums:

I seem to be having anOneDrivefor Business credentials needed sync error. There is nowhere for me to enter any credentials to fix my sync error.I have tried the Repair Tool and it did nothing. The items that say they can’t sync keep changing as well, so I have multiple documents that won’t sync apparently.

Because it is extremely important to be able to use your OneDrive Business app properly, in today’s fix article we will explore some of the best methods to try out in this situation.

Please make sure to follow the steps presented in this guide closely to ensure that no other complications will arise.

How can I fix the OneDrive Business credentials error?

1.Download OneDrive for Business Next Generation Sync Client

Because a large number of users have encountered one of the many variations of syncingerrorsinsideOneDriveforBusiness, the developer team has released a new version of the Sync Client to tackle this issue.

In case that you’re using version 2013 or 2016 of theOneDrivefor Business app, then you will need to download and install the newly developedOneDrive for Business Next Generation Sync Client.

Follow the steps presented in the Microsoft article to be able to set up yourOneDriveeasily.

2. Modify Windows 10 credentials settings

Got the OneDrive SSL error no cypher overlap? Here’s how to fix it

3. Remove the OneDrive for Business cache files

Note:Before removing any cached files, please make sure to back up your data and also store any currently synced sites.

It is worth mentioning that if your own anOneDrivefor Business account with 1TB of online storage, you will need at least 2GB of storage on your PCs hard-drive to be able to sync your files with no issues.

4. Create a report with the Microsoft Feedback Hub

If none of the methods we listed above didn’t manage to get you to sync your files normally, then it is recommended that you ask for official help from Microsoft. In order to do so properly, follow these steps:

Note:If you’re worried about Microsoft gathering information about your PC usage without your consent, please reset the Diagnostic tool toBasic.

We hope that this guide has proven useful in your quest to sort out the problems created by thecredentials needederrorinsideOneDriveforBusiness.

If you want to get into contact with us, please feel free to share any suggestions or opinions regarding this issue by using the comment section found below this guide.

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FIX: OneDrive for Business credentials needed error#

How can I fix the OneDrive Business credentials error?#

1.Download OneDrive for Business Next Generation Sync Client#

2. Modify Windows 10 credentials settings#

3. Remove the OneDrive for Business cache files#

4. Create a report with the Microsoft Feedback Hub#