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FIX: OneDrive error code 0x8004ded7 on Windows 10/11
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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For some users, encounteringerror messagesinOneDriveseems to be the norm. Even though this app is regarded as one of the best cloud storage and file-sharing application available, it is prone to encounter errors.
Here is what one user had to say about this issue on theMicrosoft Answers forums:
Please help me, My One Drive cannot log in, when i log in error code 0x8004ded7. Thanks
Fortunately for you, because we understand how important it is to be able to access your files onOneDrivefreely, we have compiled a simple troubleshooting guide.
This guide will show you the least invasive options at the start of the list, and we will gradually work our way towards the methods that are somewhat risky.
It is very important that you follow the steps described here closely to avoid any other problems from appearing.
How can I solve the 0x8004ded7 error code in OneDrive?
1. Update your OneDrive app to the latest version
2. Make sure no firewall or antivirus program is blocking access
Note:If you find that your OneDrive app works properly after applying these steps, addOneDriveto the Windows Firewall whitelist settings.
As we all know, the required steps for this method will vary depending on thesoftwareyou’re using to protect your PC from online threats.
You can search for the specific steps to achieve this by doing a Google search with the terms ”your antivirus name how to whitelist app”, or ”how to disable your antivirus name”, followed by the version of Windows that you’re using.
After you’ve performed the specific steps described in the google search you performed, it is recommended that you check if yourOneDriveis working properly, and then re-activate your antivirus software.
Windows Firewall can’t change some of your settings in Windows 10?
3. Reset the OneDrive app
4. Uninstall and re-install the OneDrive application
Note:After the installation process and the setup of your OneDrive app is completed, check to see if the error still appears.
5.Submit a report using the Microsoft Feedback Hub
If the methods we presented above didn’t solve the OneDrive 0x8004ded7 error code, submit a report toMicrosoftfor more in-depth help.
Note:If you don’t wantMicrosoftto gather data about your PC after the report is completed, don’t forget to set theDiagnostic and Feedbacksetting back toBasic.
We hope that this guide has managed to help you solve theOneDrive0x8004ded7error messageand that you’re able to use the app as it was intended to.
If you want to share your experience with us, don’t hesitate to leave a comment in the section found below this article.
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Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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