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Fix: Microsoft Teams Something Went Wrong

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Since Microsoft introducedMicrosoft Teams as a replacement for Skype Enterprise, this part of Office365 invoked mostly positive reactions. However, this well-designed chat-based workplace application has its share of issues.

One of those is easily recognizable and it’s quite common. Namely, users who tried to log in bumped into an error message informing them that something is wrong. Of course, they were unable to log in.

This initially looks like a minor detour, but it’s, as the matter of fact, a quite complex problem. We have two possible solutions for this issue, so make sure to continue reading.

What to do if Microsoft Teams won’t load

What to do if Microsoft Teams won’t load

1. Make sure that you’re using proper e-mail address

Firstly, we’ll need you to confirm your logincredentials. Make sure to use exclusively the e-mail address related to Microsoft Teams.

In addition, try signing in multiple times, since some persistent users resolved the issue that way. Try restarting the app multiple times, as well.

In case you’re still stuck with the issue at hand, make sure to move to additional steps.

2. Tweak the credentials

Thanks to one experienced user, we got the hold of the possible solution for the problem and it concerns the Windows Credentials. Namely, there might be a self-imposed error hidden within the Windows Credentials, the place where Windows stores all passwords and logincredentials.

Therefore, in order to resolve this issue, you’ll need to delete the latest Team’scredentialinput Windows have stored, and try again.

Here’s how to do it:

After that, you should be able to log into Teams without any problems whatsoever. In addition, you can try to log into the web version of the app and avoid the desktopapp.

That’s not the solution but it’s an optional workaround that will, at least, enable you to use the Microsoft Teams.

Alternatively, you can switch to a different collaboration software. For more information on the best collaboration tools for Windows 10, you can check outthis in-depth guide.

That should do it. In case you have questions or suggestions regarding the issue at hand, make sure to tell us in the comments section below.

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More about the topics:Microsoft Teams,Microsoft Teams Error Codes,productivity software

Aleksandar Ognjanovic

Aleksandar’s main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.

Focused on Windows errors and how to solve them, he also writes about the OS’s latest features as well as its interface.

In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.

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