Share this article
Improve this guide
Fix: Laptop Screen Black But Still Running
Sometimes, connecting to an external display may cause this issue
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
We have received reports from some of our readers concerning black screens on laptops while the system is running. This issue prevents you from seeing the content on the screen because it appears blank and dark. So, this article will discuss what to do if the laptop screen goes black but still running.
Alternatively, you can check our guide aboutWindows 11 black screen after loginand ways to fix it.
Why is my laptop screen black but still running?
Numerous factors can cause the laptop screen to go black while running. Some notable ones are:
Nonetheless, you can fix the problem by following the fixes outlined below.
What can I do if my laptop screen is black but still running?
Before proceeding with any advanced steps, apply the following:
If you’re able to restore the screen display, proceed with the solutions below to fix the problem and prevent reoccurrence:
1. Change the Power Settings
Changing the above Power settings allows the system to retain its display while on battery and plugged in. Further, do not hesitate to read our article on what to do whenWindows 11 is showing a black screen after sleep.
2. Update your graphics drivers
Updating the graphics drivers will install patches for resolving bugs causing the display error and install the latest features to improve the drivers’ performance.
If you worry about not installing the right graphics driver update or simply don’t want to do the job manually, an automatic alternative might be a handy solution.
A reliable option you can go for is the Outbyte Driver Updater software because it can help you get the newest driver updates for your computer in a minute.
Outbyte Driver Updater
Check our detailed guide aboutupdating graphics drivers on Windows 11if you have any issues.
3. Restart Explorer.exe Processes on your PC
Restarting File Explorer on your PC will stop background activities contributing to theblack screenissue. Also, it resolves any cache intervening with the internal features of the laptop and causing the issue.
4. Update Windows OS
Updating the Windows OS will install patches for fixing bugs and resolve issues liable to cause the black screen. Read aboutfixing Windows not connecting to update serviceif the error occurs on your PC.
5. Run an SFC scan
Running an SFC scan will repair corrupt system files that can impede the display features on your PC. Check our guide for quick fixes if youcan’t run Command Prompt as an administratoron Windows 11.
6. Uninstall conflicting graphics drivers
Also, you can check our list of thebest uninstaller softwareto help remove the device safely from your PC.
In addition, you may be interested in checking out other related issues and ways to fix them. Hence, do not hesitate to explore what to do if you encounter ablack screen after the BIOS updatehere.
Also, read about ways tofix a black screen when/after installing a Graphics card driveron your computer.
Should you have further questions or suggestions, kindly drop them in the comments section.
More about the topics:Black screen issues,laptop
Henderson Jayden Harper
Windows Software Expert
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.
He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Henderson Jayden Harper
Windows Software Expert
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.