FIX: Hyperx Cloud 2 microphone not working / quiet

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

TheHyperX Cloud 2 headsetis designed to give impeccable comfort, and crystal clear sound, and let you be fully immersed in your game for a stellar experience.

In this series is the HyperX Cloud 2, which comes with virtual 7.1 surround sound, providing you with the best in audio precision.

It also brings comfort from interchangeable leatherette and velour earpads, as well as an advanced USB audio control box with a built-insound cardthat amplifies your audio, and your voice.

This piece of engineering is definitely one of thebest 360º sound microphonesthat you can buy.

One of its salient features, however, is its mic, which is detachable, cancels out any noise, and ensures your voice is loud and clear enough to be heard, always.

In order to keep you on top of your game, here’s what you can do when your HyperX Cloud 2 mic is not working.

How can I fix HyperX Cloud 2 mic not working on Windows 10/ Xbox One?

Check HyperX Cloud 2 your connections

Ensure all your connections are rightly plugged in, including the control box and/or extension cable connections. For themicrophone, ensure it is plugged in all the way and not hanging loosely. It should fit into the headset.

Verify HyperX Cloud 2 audio connections

This could be one of the reasons your HyperX Cloud 2 microphone is not working. Check your audio connections to verify that they are working, by using an alternate mic or speakers.

For more information on how to fix audio issues, check outthis troubleshooting guide.

3.Enable audio devices

From your audio settings, enable the speakers and mic, making sure they are not muted or the volumes are not too low or turned down altogether. Most times the mic is disabled or muted.

Disable HyperX Cloud 2 audio software

If you have any audio software, especially that of youraudio adapter, or you have third party software, disable these and enable the default audio controls for your operating system.

If you useWindows 10and are having an issue with HyperX Cloud 2 mic not working, here’s how to resolve the issue:

Note:if you find that the Device Manager shows Realtek sound drivers, do the following:

Note:Realtek audio software sometimes overrides your Windows settings, so you need to do the following to correct this:

Check that theLet apps use myMicrophonesettingis ‘On’

Click the apps that can use the microphone

Test whether themicrophoneis working using test calls like on Skype, or Mumble.

Check HyperX Cloud 2 volume on your control box

Volume may not just below or turned off on your audio settings, but also your control box. If you are using the control box, ensure you turn up the volume on it as well.

However, you need to know that this volume setting is meant for theheadphonesalone. Also check whether the mute switch on your control box is not on mute.

Check HyperX Cloud 2 audio settings in the game app you’re using

Sometimes the issue may not be on your audio or control box settings, but in the game or app you use instead. Check the audio settings in the game, or in the app, then confirm whether this will work for your mic.

Contact HyperX Cloud 2 manufacturer for troubleshooting

If any of the above solutions do not work,contact Kingston technical supportfor further assistance.

FIX: Hyperx Cloud 2 microphone not working / quiet#

How can I fix HyperX Cloud 2 mic not working on Windows 10/ Xbox One?#

FIX: Hyperx Cloud 2 microphone not working / quiet

How can I fix HyperX Cloud 2 mic not working on Windows 10/ Xbox One?