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[Fix] HP Envy x360 fingerprint reader not working
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
While they were not very common earlier, fingerprint sensors now come built-in with every high and mid-range laptop. These facilitate a quick and secure sign-in process. But, several users reported that the HP Envy x360fingerprint reader is not working.
Built-in fingerprint sensors generally don’t run into problems unless there’s a manufacturing defect. In case it’s not working, the problem most likely lies with the driver. Or, the data for the configured fingerprints may be corrupt or missing.
No matter what’s causing the issue in your case, the methods listed here should get things up and running in no time.
Also, we have listed the fixes for the HP Envy x360 fingerprint reader not working issue under two sections. Remember, the methods under one can be executed on the other as well.
What can I do if the HP Envy x360 fingerprint reader isn’t working in Windows 11&10?
1. HP Envy fingerprint reader not working in Windows 11
Oftentimes, the data for configured fingerprints may corrupt or there could be a problem reading it. In this case, the scanner wouldn’t be able to identify your finger and it would appear as if the HP Envy x360 fingerprint reader is not working.
If the error persists after following these steps, head to the next method.
If the driver for a device is corrupt, it may throw errors or stop working altogether, though that is rarely the case. And, even if it does, you can easily reinstall a fresh one. But, you will first have to identify these. A corrupt driver will have a warning sign at the corner of the device’s icon.
After reinstalling the driver, verify if the HP Envy x360 fingerprint sensor not working issue is eliminated.
Outdated drivers are just as likely to cause the HP Envy x360 fingerprint reader not working in Windows 11 problem. Therefore, it’s recommended that you keep all the installed drivers up-to-date.
In case the Device Manager couldn’t find an update, you can try the other methods tomanually install the latest driver version in Windows.
You also have the option to use an automated tool likeOutbyte Driver Updater. It’s a light soft that will install new versions for your drivers whenever they become available. It can also take care of corrupt and missing drivers.
HP Envy Fingerprint Reader not working in Windows 10
An outdated OS can lead to many errors and also put your computer at risk. So, if you haven’t updated Windows in a while, it’s time you do that now.
That’s it! One of the four methods listed here should have helped fix the HP Envy x360 not working issue. If the problem persists, you can eitherperform a system restoreorreset Windows to its factory settings.
Also, find out what to do if theHP Envy x360 sound is not working.
Tell us which fix worked and your review of HP Envy x360, in the comments section below.
More about the topics:hp envy
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
