Fix: Genshin Impact controller not working [5 easy steps]

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Genshin Impact is a game that features anime-style graphics and an action-driven battle system with elemental magic and character swapping. Since it is an open-world adventure game, many users face issues like the Genshin Impact controller not working.

One of the things we find strange about Genshin Impact is the controller support. Most of the games that have been released recently have XInput, which makes it easy for them to detect controllers.

However, Genshin Impact is an exception. It has abuggy implementation of XInputor employs other methods to identify controllers.

That being said, there are some workarounds we can try to fix the issue. In this guide, we’ve listed a 5 a step solution that we have found to be effective, and we hope it helps you solve the problem in the long term.

Why is the Genshin Impact controller not working?

The Genshin Impact controller is not working issue can be due to certain bugs. Games that are played online are no exception to this problem, sometimes suffering from specific code errors and logical problems. It is an online game so it isn’t the only one to fall victim to this issue.

Thus, if your controller stops working while you play the game, stay calm and read on. Below we highlight some of the easiest 5 step methods to solve this problem and get you back on track. Make sure to attempt them in sequential order until the problem has been resolved.

What should I do if the Genshin Impact controller not working?

1. Delete the executable file

An executable file is a type of computer file that contains all of the codes or instructions necessary to run a program. When the file is opened, it executes these instructions on the system. Therefore, you must copy the folder path and continue with step 2 of the process.

2. Configure controller settings on Steam

You must configure controller settings on Steam as it can help solve the problem. Once done, continue with step 3 of the process.

3. Connect Genshin Impact with Steam

Connecting Genshin Impact with Steam is important if you want your controller to work effortlessly. Once done, continue with step 4 of the process.

4. Make corrections on the Control tab

Wrong choices often result in a blunder, thus you should configure the settings on the Control tab. Once done, proceed with step 5 of the process.

5. Restart Genish Impact

Once you’ve gone through the steps listed above, restart Genshin Impact and check if the issue has been resolved.

Alternatively, you can also reinstall the game on your PC and the issue might vanish as soon as you do that.

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With this, our guide on the Genshin Impact controller not working error has reached its conclusion. We hope the methods listed above have helped you resolve the problem for good.

If you have any questions or queries, do let us know in the comments section below.

Fix: Genshin Impact controller not working [5 easy steps]#

Why is the Genshin Impact controller not working?#

What should I do if the Genshin Impact controller not working?#

1. Delete the executable file#

2. Configure controller settings on Steam#

3. Connect Genshin Impact with Steam#

4. Make corrections on the Control tab#

5. Restart Genish Impact#