FIX: External applications crash while using Outlook

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

What to do when external applications crash when sending emails via Outlook

It is not unusual to read that many online users claim their externalapplicationscrashwhile they are trying to send an e-mail throughOutlook. This problem has also been addressed by Microsoft through an update in June 2018.

So if you are one of those users who are still experiencing this problem, you can use the solutions listed below.

How do I fix external application crashes related to Outlook?

Solution 1: Make sure your Outlook is up to date

In order to get the last update forOutlook, please follow the steps below:

According to Microsoft, changes have been made toOutlookin June 2018 to mitigate instances of acrashthat happens if you are using a POP or IMAP account.

That is the reason why a good idea is to restart yourOutlookup to three times to ensure that the service change is applied. These restarts ensure that the service change is recognized, downloaded and applied successfully toOutlook.

Solution 2: Repair Outlook from Control Panel

If yourOutlookkeeps causing you problems with other externalapplicationsyou are using, a good suggestion is to try repair it. If you are usingWindows 10, please follow the steps below according to the way yourOfficeis installed:

A)Click-to-run installation

B)MSI installation

In order to check whether yourOfficeis Click-to-run or MSI based:

Solution 3: Unpack the executable file for the 3rd party application that crashes

Users reported thatthird-party applications crashwhen theexecutablefile is packed with an exe-packer such as ASPack. Uncompressedexecutablefile seems to work fine so please do try this solution as well.

We hope that you found this article to be useful and it helped you solve the fact that your third partyapplicationscrashwhile usingOutlook.

If you have tried other methods as well that proved to be functional, please let us know in the comments section down below.

FIX: External applications crash while using Outlook#

What to do when external applications crash when sending emails via Outlook#

How do I fix external application crashes related to Outlook?#

Solution 1: Make sure your Outlook is up to date#

Solution 2: Repair Outlook from Control Panel#

Solution 3: Unpack the executable file for the 3rd party application that crashes#