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FIX: Error resolving network name in Kaspersky
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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You might’ve noticed a strangeKasperskynotification prior to logging intoWindows 10. The popup saysApplication databases not updated. Error resolving network name.
The message is loud and clear, yet trying to run an update doesn’t usually make any difference. It just gets stuck at 0 KB downloaded with a blank update-source waiting for an immediate fix.
The network name issue is common inantivirus softwaretools like yours and can be easily fixed by following the troubleshooting steps provided on this page.
What can I do when getting Error resolving network name in Kaspersky?
1. Reboot your computer
Firstly, you can fix this problem by rebooting your PC. This procedure is often necessary to recover from anerror, so don’t hesitate to press and hold down the Power button on the computer. After 10 seconds or so, the computer should turn off.
Once it is off, wait a few more seconds and then turn the computer back on. You could also enter this command to reboot it:shutdown /r. This will set a time out of 30 seconds to close the applications. After that, the windows reboot will start.
Then, wait around 15 minutes after the system boots up to see if theError resolving network namewill occur again.
2. Disable and re-enable wireless card
Another potential solution that users found is to disable the wireless card, then re-enable it. For that, go to theStart Menu, look forControl Panelin the search box on your desktop, and clickControl Panelto open it.
Click theNetwork and Internet categoryand then select theNetworking and Sharing Center. From the options on the left-hand side, selectChange adapter settings. Right-click on the icon forWireless Connectionand clickDisable.
If you find it from the start as Disabled, it’s possible that you may have accidentally used a certainkeyboard combination(like Fn+F5). Finally, return to the same path and clickEnablethis time. Don’t forget to also restart your computer.
You can’t open Control Panel? Check this step-by-step guide to solve the issue quickly!
3. Delete temporary files and folders
Like any other program,Kasperskycreates temporary files on the computer while it is running. These files are supposed to be deleted once the program ends. However, sometimes there are exceptions and these temp files lead to anerrorin the program.
To correct that, open theRun windowby pressingWin + R on the keyboard, enter%TEMP%and clickOK. You may now pressCtrl + Aon the keyboard to select all the files in the folder. PressDeleteto get rid of the files.
4. Check system date/time
A quick and easy way to fix the resolving network nameerrorcould also be to check system date/time. To do that, click on the date and time in the notification area of the taskbar and compare the date to the current one.
If you notice even the slightest difference, right-click the clock and selectAdjust date/time. Put the switchSet time automaticallyin anoffposition, then clickChangeand feel free to select the right date now.
Need more help in fixing the incorrect date in Windows 10? Check this guide to solve the issue quickly!
5. Reconfigure proxy server settings
If the recommendations above did not help, reconfigure the client device to not use the proxy server for connections. To make it happen, enter intoSettings > Additional > Network > Proxy server. While here, selectDo Not use proxy server.
It’s also worthwhile checking that you’re not in Gaming Profile or taking a closer look at theUpdate Source. You can find it underSettings > Additional > Update > Select Update Sources.
Could you find this post as useful in getting rid of the network name error? Leave a comment below to let us know if this tutorial helped you fix the issue or if you need further assistance.
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More about the topics:error,Kaspersky issues
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
