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FIX: Dynamic Platform and Thermal Framework driver error
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
The Dynamic Platform and Thermal Framework (otherwise DPTF) device is an integrated solution for thermal and power management in PCs with Intel architecture.
That integrated device can reduce system overheating on Windows 10 desktops and laptops.
Some users have posted in support forums about a Dynamic Platform and Thermal Frameworkdriverissue with error code 31. When that issue arises, the device status for DPTF displays this error message:
Windows cannot load the devicedriverfor thishardware. Thedrivermay be corrupted or missing.
Consequently, the Dynamic Platform & Thermal Framework doesn’t work when thatdriverissue arises. If your PC’s Intel Dynamic Platform and Thermal Framework Manager have adriverproblem like that, check out these potential resolutions for it.
How do I fix Dynamic Platform and Thermal Framework driver?
1. Update your PC’s BIOS
To update yourPC’s BIOS, you’ll need to open your PC manufacturer’sdriverdownloads page in a browser. For example, users with ASUS PCs will need to open thedriverdownload section on the ASUS website.
Then you’ll need to enter your laptop’s or desktop’s model and platform details on the manufacturer’s website to open a specificdriverdownload page for it.
You can find all the exact details required on Windows 10’s System Information window.
Thereafter, find the BIOS file for your desktop or laptop on the manufacturer’s website.
ClickDownloadfor your PC’s BIOS file. Then extract and open the downloaded BIOS update file. Follow the setup instructions provided by the BIOS update tool.
Note:Incorrectly updating the BIOS can have adverse system effects. OurBIOS update guideprovides further details for updating the BIOS. It’s also recommended to check BIOS update guidelines on your PC manufacturer’s website.
2. Use a dedicated driver updater
First, try fixing the Intel Dynamic Platform and Thermal Framework Managerdriverissue with a dedicated updater tool.
The solution recommended below will automatically update drivers for devices with outdated, corrupted, or missing drivers.
Outbyte Driver Updater
3. Restore Windows 10 to an earlier date
The above resolutions might fix the Intel Dynamic Platform and Thermal Framework Managerdriverissue (code 31) for some users.
As a last resort, resetting Windows 10 or even reinstalling the platform, with a clean install method, might also resolve the issue.
More about the topics:Fix Driver issues
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.