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FIX: Dropbox there was an error downloading your file

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Dropboxis one of the most popular tools when it comes to sharing and storingfiles.

However, this app is affected by manyerrors. You can check out our comprehensive guide to solve many issues withDropboxreported by users.

Also, many users encountered this problem regardless of the computer, browser, or the type of Internet connection used.

Many people useDropboxto sharefileswith their peers. So, it is safe to say that you can’t useDropboxwithout thedownloadfeature.

Luckily, there are solutions available to fix this issue.

Today we will show you what to do if you encounterthere was anerrordownloadingyourfileerror message inDropbox.

What to do if Dropbox won’t let you download files?

What to do if Dropbox won’t let you download files?

1. Try using a different web browser

The first thing you should try is using a different browser todownloadfilesfromDropbox. You can use any browser you want, but we recommend the Opera One browser.

This modern-looking browser is the right choice, in case you have a problem with file transferring services. You have multiple integrated tools like a VPN or messaging apps.

More importantly, you can share files easily with the Flow feature, the shared storage tool that permits you to transfer files between your devices at any time. Plus, it comes with built-in AI.

⇒Get Opera One

2. Try incognito mode

Some users reported that going in private/incognito mode solved the problem for them.

For Google Chrome, go to the three vertical dots from the upper-right corner of the window. Then, selectNew incognito window.

Alternatively, you can pressCTRL+SHIFT+Non your keyboard and a new incognito page will open automatically.

3. Clear your cache

Clearing your temporary Internet filesis always a great idea. Doing this, your browser will run better, and you will avoiderrorssuch as this one.

4. Check the name of the files or folders

IfDropboxwon’t let youdownload, make sure there aren’t certain characters in yourfilename, such as punctuation signs.

Conclusion

So, this problem can be solved in no time with our solutions. Make sure your browser runs smoothly by clearing the cache.

You can also go in incognito or private mode. Moreover, check thefilename to see if there are nospecialcharacters such as comas, hashtags etc.

Did our solutions work for you? Did you find other methods to fix this issue? Do let us know in the comments section below!

More about the topics:dropbox,file sharing

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.