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FIX: Disney Plus won’t let you update the payment method

Trying to pay with another card can solve the issue

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Disney Plus acquired Pixar, Marvel, and Lucasfilm, making it a true powerhouse of amazing content. To round this up even more, Fox and Star Wars are included too.

Having access to all these great productions in just one place ensures that everybody visiting Disney Plus can find some great content to watch, no matter their age or interest.

Despite that, many people are struggling with some issues, including Disney Plus not accepting payment when trying to pay for their subscription. This in turn can cause frustration, especially if you were planning on a relaxing night in front of the TV with your family and friends.

Does everybody see the same error codes when payment issues occur?

Even though the exact situation might vary between users, most get theError Code 4message on the screen when trying to pay for the service, which is a known transaction error.

Some users getError Code 9, which can be either a pop-up related to login data being wrongly entered or a payment that hasn’t gone through for some reason.

Before the popcorn gets cold and the fizzy drink goes flat, we have some useful suggestions for you to try out, which we will discuss in this guide.

What can I do if Disney Plus won’t let me update my payment method?

1. Try out some quick troubleshooting steps

This issue appears all too often so make sure you’ve got the correct payment means. If you can’t use your card online, check out thebest virtual credit card software toolsfor your credit cards.

2. Try a different debit/credit card or use a gift card

Before going further down this list, you should better try using a different credit or debit card and see if the issue persists.

Sometimes it could happen that the funds on the card are not accessible for some reason or another, either not enough funds, or not being able to access them because of the bank having issues with online payments.

Trying another credit or debit card will ensure that both of these possibilities are eliminated from the list of possible reasons.

If it still doesn’t go through, and you’re sure that the other card has enough funds accessible to pay, then we could assume that there might be problems with the payment service on the Disney Plus company’s side.

To eliminate any other possibility, we recommend that you continue down the list and try the following steps as well.

3. Log out and log back in

4. Re-add your account payment details

5. Try out a different payment method

Since you’re determined to enjoy those awesome shows and movies from Disney franchises, consider using a different payment method.

The solution below is our top recommendation this time. It all started with travelers tired of exchanging their money at an inflated rate, yet it became so much more than converting currency at the best rates.

The most significant benefits of using this service include sending and receiving currencies in mere seconds, as well as avoiding payment issues of any kind.

Moreover, opening an account is extremely intuitive. You may even use your iOS/Android phone to register and you’ll receive your physical card in just a few days.

Revolut

6. Create a different account

If the problems persist, then you might have issues related to your account, such as problems with your emails or the servers in your region.

If that is the case, the only option remains to create a new account and re-add the entire payment process, hopefully without encountering any issues while paying for your subscription.

The link below will take you to the official page, allowing you to create a new account in minutes.

⇒Get Disney Plus

Hopefully, our guide helped you if the Disney Plus update payment is not working. We’re constantly adding fresh guides for Disney Plus, so check back with us often.

If you stumble upon other problems with the app, check out our article onhow to fix the most common Disney Plus errors.

If you happen to have other suggestions or advice, feel free to use our comments section below to communicate them.

FIX: Disney Plus won’t let you update the payment method#

Does everybody see the same error codes when payment issues occur?#

What can I do if Disney Plus won’t let me update my payment method?#

1. Try out some quick troubleshooting steps#

2. Try a different debit/credit card or use a gift card#

3. Log out and log back in#

4. Re-add your account payment details#

5. Try out a different payment method#

Revolut#

6. Create a different account#