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FIX: An error has occurred message in Bluestacks [Log in]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Bluestacks is one of the most popular applications for Android emulation, but many users reportedAn error has occurredmessage in Bluestacks.

This error message can prevent you from running Bluestacks, and in today’s article, we’re going to show you how to fix this issue.

Bluestacks issues can sometimes appear, and speaking of issues with Bluestacks, here are some common problems that users reported:

How do I fix theerror has occurredmessage in Bluestacks?

How do I fix theerror has occurredmessage in Bluestacks?

1. Completely uninstall Bluestacks and install the latest version

If you’re gettingAn error has occurredmessage in Bluestacks, it’s possible that your installation is corrupted, and that’s what’s causing the problem.

To fix the issue, users are suggesting removing Bluestacks completely from your PC and reinstalling it.

Because some stubborn programs might be difficult to uninstall, if not downright impossible, as they always seem to leave residual files behind, you can also check out the5 best uninstaller software for Windows 10 PCs.

2. Update drivers

If you’re having problems with Bluestacks and you’re gettingAn error has occurredmessage, perhaps you can fix the problem simply by updating your drivers.

Usually, the issue is caused by outdated graphics card drivers, and in order to fix the problem, you just need to update them.

To do that, you need to visit your graphics card manufacturer’s website and download the latest drivers for your model. Once you download the latest drivers, follow the steps above to install them and the issue should be resolved.

There is also an easier and faster way to install your missing drivers with adedicated driver updater to handle the job.

With a dedicated driver updater tool, not only do you know you’ll always have the latest available drivers, but you will also fix the ones you already had or the ones that were missing.

This is thanks to the libraries that the application has at its disposal that are updated themselves every time a driver manufacturer has a new release.

⇒Get Outbyte Driver Updater

3. Restart Bluestacks

Sometimes certain glitches with Bluestacks can appear, and these glitches can lead toAn error has occurredmessage in Bluestacks. To fix this problem, users are suggesting simply restart Bluestacks.

This is a pretty basic solution, but few users reported that it worked for them, so you might want to try it out.

4. Make sure that the necessary services are running

After making these changes, check if the problem is still there. If starting these services fixes the problem, we advise you to change their startup type to automatic. To do that, follow these steps:

Bluestacks relies on certain services in order to run properly, and if those services aren’t running, you might encounterAn error has occurrederror.

To fix this problem, you just need to ensure that the two services are running properly.

After changing the startup type forBstHdAndroidSvc,BstHdLogRotatorSvc,andBstHdPlusAndroidSvcservice, they should always be running and the problem with Bluestacks will be permanently resolved.

5. Install the latest version .NET Framework

If Bluestacks isn’t running properly, the issue might be the lack of .NET Framework, an important software component.

Certain applications require this framework in order to work properly, and if you don’t have it installed, you might encounterAn error has occurredmessage in Bluestacks.

To fix this issue, it’s advised todownload .NET Frameworkand install it. Once the .NET Framework is installed, try running Bluestacks again and check if the problem is still there.

6. Perform a Clean boot

As previously mentioned, sometimes third-party applications can interfere with Bluestacks and cause this problem to occur.

To fix the issue, users are suggesting performing a Clean boot and disable all third-party applications and services.

Once your PC restarts, only Bluestacks services should be running. Now try to run Bluestacks and check if the problem appears again. If not, you need to enable applications and services one by one or in groups.

Bear in mind that you’ll need to restart your PC after enabling a group of applications or services in order to save changes.

Once you find the problematic services or applications, remove them or keep them disabled and you won’t encounter this issue anymore.

7. Perform a System Restore

If this problem started occurring recently, it’s possible to fix it usingSystem Restore.

In case you don’t know, System Restore is a built-in feature of Windows that allows you to restore your system to a previous state and fix many issues along the way.

After your system restores, check if the problem is still there.

8. Switch to a different emulator

If the previous solutions didn’t fix the problem withAn error occurredmessage in Bluestacks, maybe you should consider switching to a different emulator.

Bluestacks isn’t the only Android emulator on the market, and we already coveredthe best Android emulators for Windows 10, but if you’re looking for a reliable Bluestacks alternative, we suggest that you try outLDPlayer.

Bluestacks is a great application, but sometimes you might encounterAn error has occurredmessage. This issue can prevent you from using Bluestacks, but we hope that you managed to solve it using one of our solutions.

More about the topics:Android emulators,Bluestacks issues

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.