Share this article
Improve this guide
Fix: Adobe Acrobat Reader Keeps Crashing & Main Reasons
Find out why Adobe Reader is crashing and how to fix it
1 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
If you’re using theAdobe Reader crashes big time each and every time you launch it.
So, if yourReaderstarts acting erratically and even crash intermittently, here are a few useful troubleshooting steps you can try out.
What can I do if Adobe Reader DC crashes in Windows 10?
1. Install or update the Acrobat Reader to the latest version
Launch the software, check for updates, and follow the steps prompted in the Updater screen to install the latest updates.
Make sure you run the official, uncompromised version of the software in order to avoid any compatibility issues.
Adobe Acrobat Reader DC
2. Run Repair Acrobat installation
Launch the software, chooseHelp > Repair Acrobat Installation, and follow the instructions on thescreen.
Once the repair process is complete, simply restart your PC and check if the issue is still present.
3. Disable protected view
Enabled by default, Protected Mode was introduced in order to mitigate and prevent security vulnerabilities.
Nevertheless, this feature is known not to support all changes across releases and also, for compatibility issues with antivirus software.
4. Use a different Windows user account
Since your system can just as well be responsible for abnormal behavior at the applications level, you might want to try signing out of your Windows account and then signing in with a different one. You can also try to use an Administrator account.
Also, make sure that your system meets the minimum requirements forAdobe Readerto work. You can check this information onAdobe’s official site.
5. Turn off applications running in the background
When running in parallel withAdobe Reader, some may cause system errors or freezes. Following these steps, you should be able to identify which app is causing trouble.
Afterward, you can enable apps one by one, except for the one that was interfering.
6. Troubleshoot plug-ins conflicts
Remove third-party plug-ins from theReaderplug-ins folder, then relaunchAdobe Readerand see if the issue still occurs.
Run a detect and repair onAdobe Readerwith the corruptedReaderplug-ins removed from theReaderfolder.
These are some of the solutions you can try out in order to fix freezes, crashes, and other abnormal behavior related to yourReaderinbuild 14901 or any other Windows version.
Have you come across such issues already? Shareyour experience in the comments section below.
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
User forum
3 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
