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FIX: 0x8009002d error code in Windows 10
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Many users tend to use PIN code to lock their PC and to protect it from unauthorized access.
PIN codes are great since they are easy to remember, but users reported a 0x8009002d error while trying to sign in. This happens to Windows 10 users when introducing a PIN code.
Here are more examples of this problem:
How can I fixSomething went wrong code 0x8009002d?
1. Restart your PC
This isn’t a permanent solution, but it’s a working workaround according to the users.
Users reported that restarting your computer fixes this error, but you’ll have to restart your computer every time this error appears.
This might not be the most practical solution, but it should allow you to log in to Windows 10.
2. Turn off Sleep mode and reset your PIN
Sleep mode is useful if you want to save your current work and temporarily turn off your computer.
All your opened applications will be available once you turn them on so you can easily continue where you left off.
Sleep mode is great if you want to preserve power, but it seems that Sleep mode might be responsible for the 0x8009002d error on Windows 10, and many users are suggesting that you turn it off.
After turning off Sleep mode, reset your PIN by following the below procedure.
3. Delete everything from the NGC folder
Several users reported that one quick way to fix this error is by deleting all files from the NGC folder. Before thinking of any sort of complicated procedures, let us tell you more about Stellar BitRaser.
This nifty tool can erase pretty much anything you have in mind from Windows and Mac PCs – files from the previously mentioned folder, the folder itself, your saved passwords, photos, videos, and not only.
You can even get rid of app traces to keep away your sensitive data from hackers or remove your Internet usage history across Opera,Chrome, Mozilla Firefox, Microsoft Edge, and more browsers.
Consequently, you should consider this practical software to wipe out any data you have and permanently delete it from your device.
⇒Get Stellar BitRaser
4. Remove your PIN
Using a PIN code to sign in is great if you want to protect your PC but you don’t want to memorize a long password and enter it every time you want to sign in to Windows 10 or use a certain application.
Since users reported that PIN code can cause these types of errors, many of them suggested that you remove the PIN code and use a standard password instead.
Using a standard password isn’t the best solution, but it’s a decent workaround until you find a permanent solution. To see how to remove your PIN check steps 1 – 4 from the previous solution.
5. Use I forgot my PIN option
According to users, you can fix this problem by using the I forgot my PIN option. To see a forgotten PIN, do as described above.
6. Use Find my phone feature
Error 0x8009002d affects both Windows 10 and Windows 10 Mobile, and if you’re getting this error on your phone you can fix it by using the Find my phone feature.
Unable to Login with my Microsoft Account in Windows 10? Thisquick guidewill show you how to solve the issue.
7. Turn off cellular data on your phone
Users reported that 0x8009002d error appears on their Windows 10 phone while cellular data is turned on, so if you’re having this problem disabling cellular data temporarily might be a good workaround.
Error 0x8009002d affects both Windows 10 and Windows 10 Mobile, and if you’re experiencing this problem make sure that you check all of our solutions.
Let us know in the comments area which one worked for you.
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
