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Epson Scan 2 Error E425-B101: How to Quickly Fix it

Updating your scanner driver should help fix this quickly

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The Epson Scan 2 error E425-B101 is one of thecommon issues encountered by userson the otherwise excellent software. This issue occurs when some users want to scan a double-sided document.

To make it even more frustrating, the error E425-B101 can sometimes prevent you from scanning any document until it is solved. Fortunately, the solutions to the problem are not far off, and we will detail them in this guide.

Why am I getting the Epson Scan 2 error E425-B101?

Listed below are some of the potential causes of this error:

How can I fix the Epson Scan 2 error E425-B101?

Try the following troubleshooting steps before proceeding to the solutions in this section:

Should the issue persist, proceed to the fixes below:

1. Restart the WIA service

The WIA service plays an important part in the scanning of documents on your PC. When it is disabled, you are likely to get the error E425-B101 on Epson Scan 2 and face issues with other scanners.

Hence, you need to keep it active at all times.

2. Update the scanner driver

Sometimes, the Epson Scan 2 error E425-B101 can be caused by problems with the scanner connected to it. This usually comes in the form of an outdated or faulty driver issue. So, you need to ensure your scanner driver is up-to-date.

Outbyte Driver Updater

3. Reset Epson Scan 2

If you still can’t fix the Epson Scan 2 error E425-B101 after updating your drivers, you need to reset the software. This will help clear the potential glitches that might be causing the problem.

Aside from the Other tab above, you can also reset the Counter tab.

4. Contact Epson support

If all the solutions above prove abortive in fixing the Epson Scan 2 error E425-B101, you need tocontact Epson support. The problem might be beyond your software and require technical support.

There you have everything you need to fix this issue for good. With the information in this guide, you should be able to get the scanning software working perfectly again.

Similarly, ifEpson scan is not working at all on Windows 11, check our detailed guide to fix it.

Feel free to let us know the solution that helped you fix this issue in the comments below.

Epson Scan 2 Error E425-B101: How to Quickly Fix it#

Why am I getting the Epson Scan 2 error E425-B101?#

How can I fix the Epson Scan 2 error E425-B101?#

1. Restart the WIA service#

2. Update the scanner driver#

Outbyte Driver Updater#

3. Reset Epson Scan 2#

4. Contact Epson support#