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Epson Cannot Recognize Ink Cartridge: 4 Quick Fixes

Learn to get rid of this error once and for all

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

TheInk cartridges cannot be recognizederroris not an entirely unusualerror messagefor Epson printer users. Thaterror messagecan pop up for users when they insert new incompatible or not genuineink cartridgesin their Epson printers.

TheEpson cannot recognize ink cartridgeerrorcan also arise for older cartridges when they run out of ink. Users can’t print anything when an Epson printer doesn’t recognize a cartridge.

How can I fix the Epson cannot recognize ink cartridgeerror?

How can I fix the Epson cannot recognize ink cartridgeerror?

First, double-check that new cartridges are the right ones for yourprinter. Check that one of the printer models listed on the cartridge packaging matches your printer model.

If the cartridges are the right ones for theprinter, check out the resolutions below.

1. Insert the Print Ink Cartridges One at a Time

If you’re installing more than one new cartridge, try installing the cartridges one at a time instead. It might be the case that theerrorarises for just one of the cartridges, and installing them each separately will help identify what one that is. Furthermore, inserting new cartridges one at a time can even fix the issue on more recent Epson printer models.

2. Open the Printer Troubleshooter

3. Reset the Printer and Reinsert the Ink Cartridge

4. Clean the Cartridge Chips

The “Ink cartridges cannot be recognized”errorcan also be due to dirty cartridge chips. So, remove the cartridge that isn’t recognized and place it on a flat surface. Then wipe down the metal contact chip on the cartridge with a dry cloth to clean it. Thereafter, install the cartridge again.

We hope that your Epson cannot recognize ink cartridge issue is gone by now. Let us know which solutions worked out for you.

More about the topics:Epson,Printer Errors,windows 10 fix

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.