Easy steps to fix MS Office error 1713 in Windows 10

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Error 1713 arises for some users when they try to installMS Officesuites, such asOffice 365or Office 2016.

Theerror messagestates:MSI_package_name cannot install one of its required products. Contact your technical support group.

Users can’t install Microsoft Office when that error arises.

How can I fix error 1713 in Windows 10?

1. Thoroughly Uninstall Previous Office Software

Users who have already uninstalled an MS Office suite can try reinstalling it and then uninstalling it with third-party software.

Alternatively, delete all remaining MS Office folders from File Explorer by right-clicking them and selectingDelete.

Users can also scan the registry with CCleaner to delete leftover Office registry items.

2. Turn Off the Windows 10 Firewall

3. Run a Registry Scan

4. Turn Off Third-Party Antivirus Firewalls

In addition, users might need to turn off third-party antivirus software firewalls. How exactly users can do that varies between antivirus packages.

However, users can expect to find some kind of disable or turn off setting on antivirus utilities’ system tray context menus. So, right-click the system tray icon for an antivirus utility to select an option that will temporarily disable it.

5. Remove Software From the System Startup

6. Run a System File Scan

Need more details on how to run SFC scannow in Windows 10? Check outthis guide.

Easy steps to fix MS Office error 1713 in Windows 10#

How can I fix error 1713 in Windows 10?#

1. Thoroughly Uninstall Previous Office Software#

2. Turn Off the Windows 10 Firewall#

3. Run a Registry Scan#

4. Turn Off Third-Party Antivirus Firewalls#

5. Remove Software From the System Startup#

6. Run a System File Scan#