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Dropbox keeps crashing in Windows 10/11 [EXPERT FIX]
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
TheDropboxcloud storageclient software can crash in various ways. It might get stuck syncing, not launch at all or unexpectedly close with Error 404.
If yourDropboxsoftware is crashing along those lines, these are a few potential fixes for it.
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What can I do if Dropbox keeps crashing in Windows 10?
1. Switch off the anti-virus software
2. ReinstallDropbox
Consider reinstallingDropboxso that you’re runningthe latest available version.
If the software doesn’t automatically update, you might even get an old version error along the lines of:
You’re using an old version ofDropbox. Please update within the next X days to continue usingDropbox.
3. ResetDropboxsettings
Note:Please be aware that the text enclosed in the%…%refers to the location in which your Dropbox installation exists on your hard-drive, or the path to your Username folder, so replace them accordingly.
4. Run the SFC tool
Having trouble accessing Command Prompt as an admin? Take a closer look at this guide!
5. Run the Windows System Restore tool
6. Try the UWP version
You can download the UWP version ofDropboxfrom theWindows Storefor free.
If you’re having problems with the regular version ofDropbox, go ahead and try the official UWP client, that’s better optimized for theWindows 10environment.
7. Run the Troubleshooter app
8. AddDropboxto the Firewall exception list
If the Firewall is actually blockingDropbox, you don’t need to disable the Firewall completely. It’s enough to just addDropboxto the exception list, and your cloud service should function normally.
The same thing goes for your antivirus. So, if you still have problems even after whitelistingDropboxin the Firewall, make sure to do the same in your third-party antivirus.
That’s about it. We certainly hope at least one of these solutions helped you resolve problems withDropboxinWindows 10.
If you have any comments, questions or suggestions, make sure to let us know in the comments down below.
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More about the topics:dropbox,windows 10
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
