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Dropbox error: Your computer is not supported [Solved]
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Dropboxis one of the foremost cloud storage services. Users can utilizeDropbox softwareon various devices, but the apps aren’t available for all platforms.
AYour computer is not supportederror message will usually pop up for users who try to utilizeDropboxon unsupported platforms.
In some cases, however, users might still be able to fix theYour computer is not supportedDropboxerror without needing to change their platforms.
It’s important to start by checking the platform system requirements forDropbox.Dropboxsupports Windows 7, 8, 8.1, and 10. Therefore, XP and Vista users can forget about utilizing Dropbox software without upgrading their platforms.
If the error still appears on seemingly compatible Windows platforms, check out the resolutions below.
How can I fix the error Your computer is not supported on Dropbox?
1. Use your web browser to access Dropbox
A good workaround for this issue might be using the web version ofDropbox. To do this, just openDropboxin your browser and log in using your credentials.
WhileDropboxsupports almost any browser, we suggest using Opera One, especially if you need a reliable and secure browser.
Opera One won’t send your data to Google, and thanks to the privacy, tracking, and malware protection, you can securely browse the web.
Additional features include Facebook messenger and Instagram integration, apop-outvideo player, and the ability to organize tabs into workspaces. Plus, it comes with a built in AI.
Opera One
2. Turn off Compatibility mode for Dropbox
3. Install the UWP Dropbox App for Windows 10 S Mode
Users who utilize Windows 10 in S mode need to install the UWPDropboxapp from the MS Store.
TheDropboxdesktop app available on thedropbox.compage isn’t compatible with Windows 10 S mode.
So, Win 10 S mode users need to get the UWPDropboxapp from theMS Store page.
4. Convert the Hard Drive’s File System to NTFS
5. Update Windows 10
TheDropboxUWP app supports Windows 10 build versions 15063.0 or higher. Version 15063.0 refers to the 2017Windows 10 Creators Update.
So, some users might need to update their Windows 10 platforms to the latest versions to run theDropboxUWP app.
At any rate, Windows 10 will initiate automatic feature updates for users still utilizing Windows 10 versions that are approaching their end of support dates.
6. Use a third-party software
Sync is a top-class solution for Dropbox which also allows you to use up to 5 GB of free storage space. The interface is intuitive and very user-friendly, you will have no problem adjusting to it.
The tool allows you to conveniently transfer and store your files at an incredible uploading speed without having to worry about data loss or syncing problems. Additionally, you can access them later on from any location, across all your devices.
This software solution is offering more than just a secure storage space. Through its powerful backup and recovery features, you will have your data protected against any form of threat.
Once you are convinced about how amazing this tool is, you can upgrade your storage quota by up to 4 TB according to the subscription plan of your choice.
Sync can also help you restore files you delete by accident, save storage space with selective sync, password protect your data, and more.
⇒Get Sync
So, theYour computer is not supportederror message doesn’t necessarily always mean there’s no way you can run theDropboxsoftware without changing platforms.
You can also utilizeDropboxcloud storage within compatible web browsers without any extra software.
We hope that one or more of the above resolutions will fix the error message for most users.
Which one of the methods above helped you fix your Dropbox issue? Let us know by leaving us your feedback in the comments section below.
More about the topics:dropbox
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.