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Disney Plus is not downloading on Xbox One? Try this
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Disney Plus had a bumpy launch with logging-inerrorsand overloaded servers, but most of these seem to be a part of the past. Sadly, this doesn’t apply to those trying to get to the amazing Disney Plus content on theirXbox One.
Disney Plus isn’t the only streaming service where you can watch Disney content but it’s the most popular one these days.
If you’re an Xbox One owner impatient to start watching your favorite Disney, Pixar, Marvel, Disney Channel, National Geographic, or Star Wars movies no downloadingerrorsshould stop you.
When you are troubled by this issue, here are a couple of troubleshooting tips to help you download theappon yourXbox Onein no time.
What can I do if Disney Plus is not downloading on Xbox One?
1. Create a new account
Sometimes issues with your login credentials can cause difficulties downloading the app. It can be because of your registered email address, or because of the servers in your area.
As such, create a new Disney+ account using a different email address, while also using a VPN.
Disney+
2. Ensure you signed up for the streaming service
First of all, as eager to take a peek at The Mandalorian you might be, note that you need to sign up for this streaming service before downloading it to your console.
There are two plans to choose between: you can either pay $6.99 per month or go for the annual plan that will save you a few bucks.
3. Double-check your download steps
4. Check Internet download speed
Are you still unable to download Disney Plus on yourXbox One? Check your Internet download speed as soon a possible. If it’s slower than 5 Mbps, that could be your issue.
We don’t want to break you the bad news but after a successful download, there’s a catch with playing the videos in 4K resolution. Unlike Amazon Video, you won’t be able to enjoy this feature onXbox Oneas onlyXbox OneX and Xbox One S support Disney’s 4K for now.
What’s also essential in this case is a good connection speed: it needs to be 35Mbps or more to stream Disney Plus.
5. Disconnect and reconnect from the Internet
Disconnecting theXbox Onefrom the Wi-Fi Internet connection has often helped users in a similar situation to fix the issue. Wait 30 to 60 seconds, and then reconnect.
Sometimes all you need is to refresh your connection and the download will complete or act fast when your Xbox One doesn’t see Wi-Fi at all. Most users don’t know what to do in a situation like this. Don’t be one of them and read thisquick guideto learn how to solve the problem in no time.
6. Switch to a different device
As frustrating as it sounds, you might be getting a device compatibility issue like Error 83. This means the Disney Plus app is having an issue with the specificXbox Oneyou’re using. To clear out any doubts, you should be able to watch Disney Plus on yourXbox One, Xbox One S, orXbox OneX.
These are the models that support the channel itself, while other models, such asXbox 360, cannot stream Disney Plus for now. Switching to a smart TV, a PC, or even a different Xbox model should yield a different result.
Follow the steps in this guide and see which one helps you resolve theerror. Finally, don’t leave aside the fact that you may watch Disney Plus on other devices at the same time. There’s no need to get involved in a quarrel about your tonight’s movie choice with other family members!
For any other questions and suggestions, reach to the comments area below.
More about the topics:Fix Disney Plus,Xbox One issues
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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