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Can’t access Network Shares over VPN on Windows 10/11
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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If you’re usingWindows 10’s VPN, you’re probably aware that this tool should also let you share network resources. This tool lets you easily connect to a remotenetworkas if you’re physically there, with everything involved.
Therefore, after successfully connecting to theVPN server, you should be able to not only discover and access other devices on thenetworkbut also explore any shared resources.
However, this scenario is an ideal one. In reality, things can be wildly different, and not in a good way. There are a lot of users complaining that upon successfully connecting to the server, they can’t discover any shared resources.
The bad news is that this situation can be caused by virtually anything going wrong with either your machine, theVPNserver, or thenetworkas a whole.
On the bright side, we’re here to help by providing you with a bunch of suggested fixes.
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How to access shared resources over VPN?
1. Fix untrusted connection
If yournetworkdoesn’t trust your computer, it will prevent it from accessing any shared resources. Your PC might still be able to connect to the network (thanks to theVPNserver and valid authentication data), but you won’t be able to discover devices or see shared folders.
In order to fix the untrusted connection, make sure that your date and time match the ones on the domain. For instance, if you’re connecting from another country, you can match the domain’s timezone to ensure that your PC won’t be seen as an intruder.
Just disconnect from the domain, adjust your date and time accordingly, and try reconnecting. Also, try to find out if another computer has the same IP assigned as your machine, as this could lead to conflict between addresses.
2. Make sure your DNS is configured correctly
Usually, when you connect to aVPN, you shouldn’t need to configure any additional parameters. Ideally, you should only locate theVPNconnection, hit the Connect button, and maybe type some credentials, but that’s the end of it.
Check if your DNS configuration doesn’t conflict with the server’s addresses. More so, reach out to theVPN‘s administrator and ask them for guidance on how to configure your DNS properly, if possible.
3. Check your firewall settings
Windows 10’s firewall is a ruthless, yet effective tool. It can block a lot of data from ever reaching or getting out of your machine. Sometimes, it gets a bit overzealous and blocks even harmless, yet useful data.
For that reason, it would be a good idea to make sure that your firewall doesn’t block any incomingVPNconnections. Sure, if that were to happen, you might not even be able to access theVPNserver, in the first place, but it doesn’t hurt to try.
4. Uncheck the default gateway setting
When you configure theVPNconnection, there’s a Use default gateway on remote network option that needs to be disabled. You can find it in theVPN‘s TCP/IPv4 properties window, in the IP Settings tab.
Just make sure it’s not selected since this feature is often used when you need toconfigure split tunneling on Windows 10’sVPN.
Split tunneling is a useful feature that lets you split your traffic by routing a part of it through the secureVPNtunnel and the other part through your default connection.
5. Turn off password-protected sharing
Most of the time, you might not be able to see any shared resources due to the password-protected sharing feature being activated. More so, it’s not uncommon that de-activating it is not properly registered by Windows.
Hence, you might need to switch it off, switch it on again, and then switch it off one more time so it gets deactivated.
6. Disable SMB features
Whenever you tamper with optional Windows features, make sure you take a bunch of pictures before you proceed with any modifications. Disabling the wrong feature might render you unable to connect to theInternetand find a fix for your mess-up.
Whenever you’re in doubt, make sure to double- and triple-check, if necessary. As long as you follow the instructions we provided you with, you should (technically) be fine.
Normally, network shares over VPN should be accessible
To wrap it up, if you find yourself unable to access network shared resources over aVPN, things might be a bit off. First of all, you need to make sure that theVPNowner intends to share its network resources with you, to begin with.
If you receive confirmation but you still can’t see the shares, you might want to try one of our suggested fixes. Unfortunately, it’s not exactly certain what can cause this issue each time, so you’ll have to do it step by step.
Eventually, you’ll reach a suggested fix that yields the expected results, and everything should be fine.
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More about the topics:VPN,Windows 10 Guides
Vlad Constantinescu
Vlad might have a degree in Animal Husbandry and Livestock Management, but he’s currently rocking anything software related, ranging from testing programs to writing in-depth reviews about them.
He spent 3-4 years as a software editor at Softpedia and another year as a VPN specialist before he landed his current job as an author at Windows Report.
In his free time, Vlad enjoys playing guitar, doing jigsaw puzzles, researching cybersecurity, and even having a good read on rainy days.
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