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Cannot uninstall Skype Click to Call? Check this guide
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Skypeis one of the most used instant messaging programs onWindows 10, but it seems that users are having certain problems withSkype. According to them, they are gettingerror2738 while trying to uninstallSkypeClick to Call.
What do I do if I can’t uninstall Skype Click to Call due to error 2738?
Fix – Can’t uninstall Skype Click to Call error 2738
- Make sure that VBScript is enabled
SkypeClick to Call relies on VBScript for installation, therefore check if VBScript is running on your PC. According to users, error 2738 usually appears if VBScript isn’t enabled, so be sure to enable it on your computer.
- Use Microsoft Fix it tool
Apparently this issue can be caused by corrupted registry keys or failed installations, but you can easily fix it by using Microsoft’s Fix it tool. Simplydownload Fix ittool and run it on your PC.
After this tool scans and repairs your PC, you should be able to removeSkypeClick to Call without any problems.
- Perform Clean Boot
After your PC restarts, try to uninstallSkypeClick to Call. If you manage to remove this application, repeat the same steps to enable all disabled startup applications and services.
- Remove McAfee
McAfeeantivirus is the common cause forerror2738, and one suggested solution is to completely remove McAfee from your computer.
Uninstalling McAfee isn’t usually enough, and you’ll have to completely remove all files and registry entries associated with McAfee.
One of the fastest ways to remove those files is to use McAfee Consumer Product Removal Tool.
Simplydownload MCPR.exeand run it. The application will remove all files and registry entries associated with McAfee from your PC. After all files are removed,error2738 should be fixed.
Although McAfee is usually the cause for thiserror, other antivirus tools can cause this issue too, therefore be sure to disable them or to remove them in order to fix this problem.
- Use Command Prompt
First, you need to start Command Prompt asadministratorby pressingWindows Key + Xand choosingCommand Prompt (Admin)from the menu.
Depending on your system, you need to perform certain commands. For 32-bit versions of Windows enter these commands:
For 64-bit versions of Windows, enter these commands:
If the process was successful, you should see a message saying“DllRegisterServer in vbscript.dll succeeded.”
Keep in mind that first commands will delete entries from your registry, so use them carefully. These commands aren’t necessary to run, so you could fix this problem without using them.
In addition, some users are suggesting to use this commandreg delete “HKEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11CF-A4B0-00AA004A55E8}” /finstead of the one that we used in our list.
After running these commands, you should be able to remove Skype Click to Call without anyerrors.
Skype Click to Call is a useful feature, but it can sometimes interfere with your work, so it’s no wonder that many users choose to uninstall it.
If you have any problems with error 2738 while uninstall Skype Click to Call, be sure to try some of our solutions.
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Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
